Toll-Free Services: Complete Guide: A Complete Guide to Design, Implementation, and Management (Artech House Telecommunications Library) - Hardcover

Gable, Robert

 
9780890067871: Toll-Free Services: Complete Guide: A Complete Guide to Design, Implementation, and Management (Artech House Telecommunications Library)
Hardcover
ISBN 10: 0890067872 ISBN 13: 9780890067871
Publisher: Artech House Publishers, 1995

Synopsis

Many innovations have provided new possibilities to 800 services - ACD/PBX functionality, alternate routing, voice mail functionality, interactive voice response, and transaction processing have brought increased complexity to toll-free services. This book shows how to design, alter, and manage a toll-free network - providing information on the technical capabilities of toll-free services and the costs involved.

"synopsis" may belong to another edition of this title.

About the Author

Gable is a senior telecommunications analyst for the Fortune 500 company Kennametal Inc. of Latrobe Pennsylvania. He oversees the design, implementation, and ongoing management of multiple call-center sites throughout Europe and North America.

"About this title" may belong to another edition of this title.

Publisher
Artech House Publishers
Publication date
1995
Language
English
ISBN 10 
0890067872
ISBN 13 
9780890067871
Binding
Hardcover
Number of pages
186