Turning Conflict Into Profit: A Roadmap for Resolving Personal and Organizational Disputes - Softcover

Axelrod, Larry ; Johnson, Rowland (Roy)

9780888644404: Turning Conflict Into Profit: A Roadmap for Resolving Personal and Organizational Disputes

Softcover

ISBN 10: 088864440X ISBN 13: 9780888644404

Publisher: University of Alberta Press, 2005

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Conflict in the workplace becomes expensive when an organization’s efficiency is damaged by friction between employees. Conflicts can threaten the profitability and innovation of business, the sustainability of public institutions, and the health and achievement of individuals. Faced with conflict most people either lean away, avoiding the issue, or charge right in, escalating the problem. Neither strategy is ultimately successful and the social and financial costs can be devastating. Drawing on principles of psychology and sociology, Larry Axelrod and Roy Johnson have developed a new alternative for workplace conflict resolution. Turning Conflict Into Profit explains how “leaning into conflict” not only defuses workplace tensions but releases blocked energy into positive channels of development. Written in plain language, with real-life examples, Turning Conflict Into Profit offers a practical and rewarding roadmap through conflict.

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About the Authors

Dr. Larry Axelrod is Dean of the Vancouver Campus of the Adler School of Professional Psychology. A social psychologist, Larry Axelrod, PhD provides consultation, training, strategic facilitation, and dispute resolution services for public and private sector organizations across Canada. He is currently President and Managing Director of The Neutral Zone Coaching and Consulting Services. He works with organizations and individuals to help them understand differences and overcome disputes through the engagement of ethical, respectful, and progressive people practices.

A mediator, trainer, psychotherapist, and entrepreneur, Rowland (Roy) Johnson, MA has worked with individuals, businesses, and public agencies to resolve thousands of disputes. A national public speaker, he is Vice-President and Senior Consultant with The Neutral Zone, and specializes in guiding individuals and groups toward more insightful and productive work relationships.

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