"Reengineering" has captured the imagination of managers and shareholders alike, sending corporations on journeys of radical business redesign that have already begun to transfigure global industry. Yet aside from earning them improvements in their business performance, the shift into more-process-centered organizations is causing fundamental changes in the corporate world, changes that business leaders are only now beginning to understand. What will the revolutions final legacy be? "Beyond Reengineering" addresses this question, exploring reengineering's effects on such areas as:
Jobs: What does process-centering do to the nature of jobs? What does a process-centered workplace feel like?
Managers: What is the new role of the manager in a process-centered company?
Education: What skills are vital in the process-centered working world, and how can young or inexperienced workers prepare?
Society: What are the implications of process-centering for employment and the economy as a whole?
Investment: What are the characteristics of a successful 21st-century corporation?
An informed look at one of the most profound changes to ever sweep the corporate world, "Beyond Reengineering" is the business manual for the 21st century.
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‘Better than reengineering. This is an extremely important book’
Tom Peters, author of In Search of Excellence
'Beyond Reengineering' is not about reengineering, it is about the shape of tomorrow’s businesses.
To succeed – or even to survive – in today’s global economy, companies must refocus and reorganize themselves around their core processes: the end-to-end sequences of tasks that create customer value. The process-centred organization signifies a complete break with the past and, as such, marks the end of the Industrial Revolution and of the organizations that were designed for it. It means the end of narrow jobs, supervisory management, traditional career paths and feudal cultures, and ushers in a new era of flexibility. For a world of process-centred organizations everything must be rethought: the kinds of work that people do, the jobs theym hold, the skills they need, the careers they follow, the roles managers play and the principles of strategy that companies follow.
Michael Hammer illuminates this new world in which all the familiar rules have been broken, and this helps people to prepare for a radically different business future.
“Hammer has done it again!”
Stephen R. Covey, author of 'The 7 Habits of Highly Effective People'
“I strongly recommend Beyond Re-engineering to learn how companies can organize for learning, value creation, and sustainable growth”
Robert S. Kaplan, Arthur Lowes Dickinson Professor of Accounting, Harvard Business School
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