A comprehensive guide to writing diplomatic and sensitive business letters for every situation in the corporate world--from selling a terrific idea to smoothing over a damaging mistake--includes a variety of examples and practical instructions. Original.
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Provides sample business letters covering a variety of situations.
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Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00100186819
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Condition: Good. Item in good condition. Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00100874891
Seller: Greenworld Books, Arlington, TX, U.S.A.
Condition: good. Fast Free Shipping â" Good condition. It may show normal signs of use, such as light writing, highlighting, or library markings, but all pages are intact and the book is fully readable. A solid, complete copy that's ready to enjoy. Seller Inventory # GWV.0887306837.G
Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: Good. Good condition. A copy that has been read but remains intact. May contain markings such as bookplates, stamps, limited notes and highlighting, or a few light stains. Seller Inventory # Z13B-03370
Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Seller Inventory # K03R-00124
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Paperback. Condition: Very Good. The 100 Most Difficult Business Letters You'll Ever Have to Write, Fax, or E-Mail could well be the most useful book you'll ever own. It is not a book that gives forms for business letters or even suggests wording for particular situations -- there are numerous books that perform those services. Rather, this is a book on a subject that has never been addressed before: how to use your correspondence to solve problems -- that is, to cope with and resolve the problems and crises that arise so distressingly often in business. When there is a tension-driven need to compose a letter about a problem that puts your reputation, your money, or your entire future on the line, Bernard Heller tells you the best strategy to employ, and the actual words and phraseology you need to overcome the problem, to come out ahead. The 100 Most Difficult Business Letters You'll Ever Have to Write, Fax, or E-Mail is the only guide to business correspondence you will ever need. After reading The 100 Most Difficult Business Letters, You'll Ever Have to Write, Fax, or E-Mail, you will be able to: * Protect your ideas from being stolen and make sure you get proper credit for your work * Get your ideas past the hierarchical minefields * Revive a good idea after a committee has nitpicked it to death * Kill a proposal you don't like without causing ill will * Counter a damaging rumor that is threatening your job * Renew your chances to gain a new client after you've been counted out * Survive a corporate downsizing * Offset a crucial error that could end your career * Get valued clients to pay bills on time without alienating them * Soften the impact of bad news and make it seem good * Break through bureaucratic stalling and get right to the top * Keep a valued customer from deep-cutting your bill * Appease your client's unreasonable request without agreeing to it * Keep your customers' loyalty after a change of management * Uplift morale after a failure or setback * Get an extension on a deadline without seeming late * Make an ally out of a rival. Seller Inventory # CIN0887306837VG
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Paperback. Condition: Good. The 100 Most Difficult Business Letters You'll Ever Have to Write, Fax, or E-Mail could well be the most useful book you'll ever own. It is not a book that gives forms for business letters or even suggests wording for particular situations -- there are numerous books that perform those services. Rather, this is a book on a subject that has never been addressed before: how to use your correspondence to solve problems -- that is, to cope with and resolve the problems and crises that arise so distressingly often in business. When there is a tension-driven need to compose a letter about a problem that puts your reputation, your money, or your entire future on the line, Bernard Heller tells you the best strategy to employ, and the actual words and phraseology you need to overcome the problem, to come out ahead. The 100 Most Difficult Business Letters You'll Ever Have to Write, Fax, or E-Mail is the only guide to business correspondence you will ever need. After reading The 100 Most Difficult Business Letters, You'll Ever Have to Write, Fax, or E-Mail, you will be able to: * Protect your ideas from being stolen and make sure you get proper credit for your work * Get your ideas past the hierarchical minefields * Revive a good idea after a committee has nitpicked it to death * Kill a proposal you don't like without causing ill will * Counter a damaging rumor that is threatening your job * Renew your chances to gain a new client after you've been counted out * Survive a corporate downsizing * Offset a crucial error that could end your career * Get valued clients to pay bills on time without alienating them * Soften the impact of bad news and make it seem good * Break through bureaucratic stalling and get right to the top * Keep a valued customer from deep-cutting your bill * Appease your client's unreasonable request without agreeing to it * Keep your customers' loyalty after a change of management * Uplift morale after a failure or setback * Get an extension on a deadline without seeming late * Make an ally out of a rival. Seller Inventory # CIN0887306837G
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0887306837I4N00
Seller: The Book Cellar, LLC, Nashua, NH, U.S.A.
paperback. Condition: Very Good. Has moderate shelf and/or corner wear. Great used condition. A portion of your purchase of this book will be donated to non-profit organizations.Over 1,000,000 satisfied customers since 1997! Choose expedited shipping (if available) for much faster delivery. Delivery confirmation on all US orders. Seller Inventory # 10814228
Seller: Better World Books: West, Reno, NV, U.S.A.
Condition: Good. 1st Edition. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # GRP92726405