Combines control theory with the wisdom of the Deming management philosophy to show managers how to use control theory in order to practice lead-management. 35,000 first printing. $25,000 ad/promo.
"synopsis" may belong to another edition of this title.
William Glasser, M.D., is a world-renowned psychiatrist who lectures widely. His numerous books have sold 1.7 million copies, and he has trained thousands of counselors in his Choice Theory and Reality Therapy approaches. He is also the president of the William Glasser Institute in Los Angeles.
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