In the light of fierce global competition, the author shows managers at all levels how to improve service delivery and increase customer satisfaction.
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Seller: HPB-Movies, Dallas, TX, U.S.A.
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_470764411
Seller: Evergreen Goodwill, Seattle, WA, U.S.A.
paperback. Condition: Good. Seller Inventory # mon0000735393
Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: Good. Signed Copy . Inscribed by author on front endpage. Front cover creased. Slightly foxed. Seller Inventory # Y00G-00644
Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: Very Good. Very Good condition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Seller Inventory # E05N-02565