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Synopsis
In the light of fierce global competition, the author shows managers at all levels how to improve service delivery and increase customer satisfaction.
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Serving Them Right: Innovative and Powerful Customer Retention Strategies
Published by
Longman Higher Education, U.S.A., 1990
ISBN 10: 0887303463
ISBN 13: 9780887303463
Used
Hardcover
Seller: Aaron Books, Whittaker, MI, U.S.A.
Seller rating 2 out of 5 stars
A Hard Back. Condition: Okay. Dust Jacket Condition: Yes. stamp "property of amway", dj has big part of flap cut off. stains at basis of cover. Ex Library. Seller Inventory # 313343
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Serving them right: Innovative and powerful customer retention strategies
Published by
Harper Business (A Division of Harper & Row, Publishers), 1990
ISBN 10: 0887303463
ISBN 13: 9780887303463
Used
Hardcover
Seller: Greenworld Books, Arlington, TX, U.S.A.
Seller rating 5 out of 5 stars
Condition: very_good. Fast Free Shipping â" Very Good condition book with a firm cover and clean pages. Shows normal use and some light wear or limited notes markings. A solid, nice copy to enjoy. Seller Inventory # GWV.0887303463.VG
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Serving them right: Innovative and powerful customer retention st
Published by
Harper Business (A Division of Harper & Row, Publishers), 1990
ISBN 10: 0887303463
ISBN 13: 9780887303463
Used
Hardcover
Seller: Hawking Books, Edgewood, TX, U.S.A.
Seller rating 4 out of 5 stars
Condition: Good. Meets or exceeds the good condition guidelines. Nice copy. Has a small amount of writing/highlighting. Five star seller - Buy with confidence! Seller Inventory # X0887303463X3
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Serving them right: Innovative and powerful customer retention strategies
Published by
Harper Business (A Division of Harper & Row, Publishers), 1990
ISBN 10: 0887303463
ISBN 13: 9780887303463
Used
Hardcover
Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Seller rating 5 out of 5 stars
Condition: good. A copy that has been read, remains in good condition. All pages are intact, and the cover is intact. The spine and cover show signs of wear. Pages can include notes and highlighting and show signs of wear, and the copy can include "From the library of" labels or previous owner inscriptions. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships via media mail. Seller Inventory # OTV.0887303463.G
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Serving them right: Innovative and powerful customer retention strategies
Published by
Harper Business (A Division of Harper & Row, Publishers), 1990
ISBN 10: 0887303463
ISBN 13: 9780887303463
Used
Hardcover
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0887303463I4N00
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Serving them right: Innovative and powerful customer retention strategies
Published by
Harper Business (A Division of Harper & Row, Publishers), 1990
ISBN 10: 0887303463
ISBN 13: 9780887303463
Used
Hardcover
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Hardcover. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0887303463I4N00
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Serving them right: Innovative and powerful customer retention strategies
Published by
Harper Business (A Division of Harper & Row, Publishers), 1990
ISBN 10: 0887303463
ISBN 13: 9780887303463
Used
Hardcover
Seller: Blue Vase Books, Interlochen, MI, U.S.A.
Seller rating 5 out of 5 stars
Condition: acceptable. The item is very worn but is perfectly usable. Signs of wear can include aesthetic issues such as scratches, dents, worn and creased covers, folded page corners and minor liquid stains. All pages and the cover are intact, but the dust cover may be missing. Pages may include moderate to heavy amount of notes and highlighting, but the text is not obscured or unreadable. Page edges may have foxing age related spots and browning . May NOT include discs, access code or other supplemental materials. Seller Inventory # BVV.0887303463.A
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Serving Them Right : Innovative and Powerful Ways to Keep Your Customers
Published by
HarperCollins Publishers, 1990
ISBN 10: 0887303463
ISBN 13: 9780887303463
Used
Hardcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 58265935-6
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Serving Them Right : Innovative and Powerful Ways to Keep Your Customers
Published by
HarperCollins Publishers, 1990
ISBN 10: 0887303463
ISBN 13: 9780887303463
Used
Hardcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 56708019-6
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Serving Them Right
Published by
Longman Higher Education, 1990
ISBN 10: 0887303463
ISBN 13: 9780887303463
Used
Softcover
Seller: Hamelyn, Madrid, M, Spain
Seller rating 5 out of 5 stars
Condition: As New. : En 'Serving Them Right: Innovative and Powerful Customer Retention Strategies', Laura A. Liswood ofrece estrategias innovadoras y efectivas para la retención de clientes. Publicado en 1990, este libro explora cómo las empresas pueden mejorar la satisfacción del cliente y fomentar la lealtad a largo plazo. Con un enfoque en la aplicación práctica, Liswood proporciona información valiosa para profesionales de marketing y ventas. EAN: 9780887303463 Tipo: Libros Categoría: Negocios y Economía Título: Serving Them Right Autor: Laura A. Liswood Editorial: Longman Higher Education Idioma: en Páginas: 180 Formato: tapa dura. Seller Inventory # Happ-2022-Jan-11-141141