Managing High-tech Services Using a CRM Strategy Explores how to manage and direct any service organization utilizing a high tech strategy supported by the Customer Relationship Management (CRM) infrastructure. This book shows you how to rethink the basic service business model and the key operational dynamics in order to optimize your service business, both strategically and tactically.
"synopsis" may belong to another edition of this title.
£ 4.20 shipping within United Kingdom
Destination, rates & speeds£ 32.71 shipping from U.S.A. to United Kingdom
Destination, rates & speedsSeller: Caffrey Books, Oundle, United Kingdom
Hardcover. Condition: Very Good. Donald Blumberg (illustrator). 1st Edition. Seller Inventory # 015316
Quantity: 1 available
Seller: Books From California, Simi Valley, CA, U.S.A.
Hardcover. Condition: Very Good. Seller Inventory # mon0003693811
Quantity: 1 available
Seller: W. Lamm, Los Angeles, CA, U.S.A.
Hard Cover. Condition: Near Fine. First Edition; First Printing. Numerous full page plates in color and black and white. With an essay by Tim B. Wride. ; Tight, clean and crisp, with a museum sticker to endpaper: "This catalogue is presented as a benefit of your membership." A gently read book in excellent condition. No inscriptions. No remainder mark. Not ex-library. Almost Like New. ; 10.60 X 8.30 X 0.50 inches; 63 pages. Seller Inventory # 29545
Quantity: 1 available
Seller: Vagabond Books, A.B.A.A., PASADENA, CA, U.S.A.
Hardcover. Condition: Fine. FIRST. A FINE FIRST EDITION IN BLACK BOARDS. Seller Inventory # jr 11/16-40A
Quantity: 1 available
Seller: Treehorn Books, Santa Rosa, CA, U.S.A.
Hardcover. Condition: Fine. Dust Jacket Condition: No Dust Jacket. 8vo 8" - 9" tall; 55 pages. Seller Inventory # 2559
Quantity: 1 available
Seller: Jeff Hirsch Books, ABAA, Wadsworth, IL, U.S.A.
First edition. Oblong hardcover. Published in conjunction with a show that ran September 19, 2002 through January 5, 2003. Foreword by Andrea L. Rich. Essay by Tim B. Wride. Includes some color and numerous black and white images. A very near fine copy in photo-illustrated boards. No dust jacket as issued. Seller Inventory # 151173
Quantity: 1 available
Seller: Hennessey + Ingalls, Los Angeles, CA, U.S.A.
Hardcover. Condition: Used - Very Good. Very nice clean, tight copy free of any marks. Seller Inventory # 312330
Quantity: 1 available
Seller: BennettBooksLtd, North Las Vegas, NV, U.S.A.
hardcover. Condition: New. In shrink wrap. Looks like an interesting title! Seller Inventory # Q-0875871879
Quantity: 1 available
Seller: BWS BKS, Ferndale, NY, U.S.A.
Hardcover. Condition: New. *** FREE UPGRADE to Courier/Priority Shipping Upon Request *** *** IN STOCK AND IMMEDIATELY AVAILABLE FOR SHIPMENT - Flawless copy, brand new, pristine, never opened -- Text in English. 64 pp. With 91 ills. (28 col. ). 22 x 28 cm. -- with a bonus offer--. Seller Inventory # 62445
Quantity: 2 available