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Synopsis
This book provides a fundamental understanding of the competencies and tactics that increase customer retention and referrals. Ideal for both employees who serve customers directly or indirectly and those who manage them, this book offers lessons that will build professional competencies in the business of customer service.
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The Service Pro: Creating Better, Faster, and Different Customer
Seller: Reliant Bookstore, El Dorado, KS, U.S.A.
Seller rating 4 out of 5 stars
Condition: good. This book is in good condition with very minimal damage. Integrity of the book is in good condition with no missing pages. Pages can have minimal notes or highlighting. Cover image on the book may vary. Ships out quickly in a secure plastic mailer! Seller Inventory # 56JTFR0020GY_ns
Quantity: 2 available
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The Service Pro: Creating Better, Faster, and Different Customer
Seller: HPB Inc., Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_435533883
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The Service Pro: Creating Better, Faster, and Different Customer Experiences
Published by
Human Resource Development Pr, 2003
ISBN 10: 087425731X
ISBN 13: 9780874257311
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Paperback
Seller: Revaluation Books, Exeter, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Brand New. 112 pages. 7.00x4.50x0.25 inches. In Stock. Seller Inventory # zk087425731X
Quantity: 1 available
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The Service Pro: Creating Better, Faster, and Different Customer Experiences
Published by
Human Resource Development Pr, 2003
ISBN 10: 087425731X
ISBN 13: 9780874257311
New
Paperback
Seller: Revaluation Books, Exeter, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Brand New. 112 pages. 7.00x4.50x0.25 inches. In Stock. Seller Inventory # __087425731X
Quantity: 1 available
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The Service Pro: Creating Better, Faster, and Different Customer
Seller: medimops, Berlin, Germany
Seller rating 5 out of 5 stars
Condition: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages. Seller Inventory # M0087425731X-V
Quantity: 1 available