Synopsis
This book provides a fundamental understanding of the competencies and tactics that increase customer retention and referrals. Ideal for both employees who serve customers directly or indirectly and those who manage them, this book offers lessons that will build professional competencies in the business of customer service.
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The Service Pro: Creating Better, Faster, and Different Customer
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The Service Pro: Creating Better, Faster, and Different Customer
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The Service Pro: Creating Better, Faster, and Different Customer Experiences
Published by
Human Resource Development Pr, 2003
ISBN 10: 087425731X
ISBN 13: 9780874257311
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Seller: Revaluation Books, Exeter, United Kingdom
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Paperback. Condition: Brand New. 112 pages. 7.00x4.50x0.25 inches. In Stock. Seller Inventory # zk087425731X
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The Service Pro: Creating Better, Faster, and Different Customer Experiences
Published by
Human Resource Development Pr, 2003
ISBN 10: 087425731X
ISBN 13: 9780874257311
New
Paperback
Seller: Revaluation Books, Exeter, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Brand New. 112 pages. 7.00x4.50x0.25 inches. In Stock. Seller Inventory # __087425731X
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The Service Pro: Creating Better, Faster, and Different Customer
Seller: SHIMEDIA, Brooklyn, NY, U.S.A.
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Condition: New. Satisfaction Guaranteed or your money back. Seller Inventory # 087425731X