This book provides a fundamental understanding of the competencies and tactics that increase customer retention and referrals. Ideal for both employees who serve customers directly or indirectly and those who manage them, this book offers lessons that will build professional competencies in the business of customer service.
"synopsis" may belong to another edition of this title.
Seller: Reliant Bookstore, El Dorado, KS, U.S.A.
Condition: good. This book is in good condition with very minimal damage. Integrity of the book is in good condition with no missing pages. Pages can have minimal notes or highlighting. Cover image on the book may vary. Ships out quickly in a secure plastic mailer! Seller Inventory # 56JTFR0020GY_ns
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G087425731XI2N00
Seller: Half Price Books Inc., Dallas, TX, U.S.A.
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_460983137
Seller: AwesomeBooks, Wallingford, United Kingdom
Paperback. Condition: Very Good. The Service Pro: Creating Better, Faster, and Different Customer This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. . Seller Inventory # 7719-9780874257311
Quantity: 1 available
Seller: Bahamut Media, Reading, United Kingdom
Paperback. Condition: Very Good. Shipped within 24 hours from our UK warehouse. Clean, undamaged book with no damage to pages and minimal wear to the cover. Spine still tight, in very good condition. Remember if you are not happy, you are covered by our 100% money back guarantee. Seller Inventory # 6545-9780874257311
Quantity: 1 available
Seller: medimops, Berlin, Germany
Condition: very good. Gut/Very good: Buch bzw. Schutzumschlag mit wenigen Gebrauchsspuren an Einband, Schutzumschlag oder Seiten. / Describes a book or dust jacket that does show some signs of wear on either the binding, dust jacket or pages. Seller Inventory # M0087425731X-V
Seller: Revaluation Books, Exeter, United Kingdom
Paperback. Condition: Brand New. 112 pages. 7.00x4.50x0.25 inches. In Stock. Seller Inventory # zk087425731X
Quantity: 1 available
Seller: Revaluation Books, Exeter, United Kingdom
Paperback. Condition: Brand New. 112 pages. 7.00x4.50x0.25 inches. In Stock. Seller Inventory # __087425731X
Quantity: 1 available
Seller: SHIMEDIA, Orient, NY, U.S.A.
Condition: New. Satisfaction Guaranteed or your money back. Seller Inventory # 087425731X