Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service --- And What Should Happen! - Softcover
Synopsis
Sick of hearing your customer service staff say: My computer is down, It's lunch time, I haven't gotten to it yet, etc. etc.. This book is an encyclopedia of what your service staff should say and do, instead. Ideal as a service coaching resource, this book provides a quick and easy solution that will improve customer perceptions about your organization and its service staff.
"synopsis" may belong to another edition of this title.
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Excuses, Excuses, Excuses: For Not Delivering Excellent Customer Service --- And What Should Happen!
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
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Paperback. Condition: Good. No Jacket. Eileen Klockars (illustrator). Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0874256143I3N00
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Excuses, Excuses, Excuses...for Not Delivering Excellent Customer Service- and What Should Happen!
Seller: Lucky's Textbooks, Dallas, TX, U.S.A.
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Condition: New. Eileen Klockars (illustrator). Seller Inventory # ABLIING23Mar2317530018979
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Excuses, Excuses, Xcuses: For Not Delivering Excellent Customer Service - and What Should Happen!
Published by
HRD Press Inc.,U.S., 2015
ISBN 10: 0874256143
ISBN 13: 9780874256147
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Paperback / softback
Seller: THE SAINT BOOKSTORE, Southport, United Kingdom
Seller rating 5 out of 5 stars
Paperback / softback. Condition: New. Eileen Klockars (illustrator). This item is printed on demand. New copy - Usually dispatched within 5-9 working days. Seller Inventory # C9780874256147
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Excuses, Excuses, Excuses. For Not Delivering Excellent Customer Service. And What Should Happen
Seller: Sigrun Wuertele buchgenie_de, Altenburg, Germany
Seller rating 5 out of 5 stars
Condition: Gut - gebraucht. Eileen Klockars (illustrator). Paperback Guter Zustand, ohne Namenseintrag Zustand: 3, Gut - gebraucht, Paperback H R D Press , 2015 , Excuses, Excuses, Excuses. For Not Delivering Excellent Customer Service. And What Should Happen, Darryl S. Doane, Rose D. Sloat. Seller Inventory # BU358954
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EXCUSES EXCUSES EXCUSES
Seller: moluna, Greven, Germany
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Condition: New. Eileen Klockars (illustrator). Seller Inventory # 595118141
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Excuses, Excuses, Excuses.for Not Delivering Excellent Customer Service- and What Should Happen!
Seller: BennettBooksLtd, San Diego, NV, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: New. Eileen Klockars (illustrator). In shrink wrap. Looks like an interesting title! Seller Inventory # Q-0874256143