Business Process Reengineering Plain and Simple: Planning to Successfully Achieve Dramatic Increases in Productivity and Profits - Softcover

Pitman, Ben

9780874253085: Business Process Reengineering Plain and Simple: Planning to Successfully Achieve Dramatic Increases in Productivity and Profits

Softcover

ISBN 10: 087425308X ISBN 13: 9780874253085

Publisher: Human Resource Development Pr, 1996

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From the Author

Easy to understand!
The chief aim of this book is to provide you with valuable ideas and insights that will help you achieve dramatic gains in productivity and profits! We hope you find the skills useful. This book gives you an overview of Business Process Reengineering so that you will be able to plan your efforts.
This one book won’t give you all the answers to your questions, but it will give you the foundation to make an informed decision as to whether reengineering is right for your company at this time. You will not emerge an expert, but you will learn enough to start making a reengineering plan for your company. You will also learn of many resources you can use to help you along the way.
You will be challenged to stretch your mind. I trust that when you put this book down you will be excited about new opportunities for you and your company.

WHO SHOULD READ THIS BOOK?
This book was written to help all levels of people involved in reengineering. When I reviewed the material currently available on the market I found many conflicting presentations of the principles. Some books were very general and talked primarily to senior executives. Others talked to those who were actually doing the reengineering and they talked in very great detail, so much so that it could easily be overwhelming to all but the experienced reengineer. So I wrote this book, not to be the "Complete Handbook of Reengineering" but rather to boil it down to something that would be useful and yet at the same time, easily understood to all levels of people who were unfamiliar with reengineering.

CONTENTS
1. UNDERSTANDING BUSINESS PROCESS REENGINEERING
Why Reengineer? � Reengineering Successes � What is Business Process Reengineering (BPR)? � Themes in BPR � Do You Need Reengineering? � Overall Framework for Reengineering
2. HOW TO PREPARE FOR REENGINEERING
Success Factors � Develop Reengineering Teams � First Steps For The Executive Management Team � Change Management Team Activities � First Steps For The Cross-Functional Team � Case Study
3. HOW TO CREATE A REENGINEERING VISION
Preparing To Create A Vision � The Eight Steps To Formulating A Shared Vision � Acid Test � Case Study Continued
4. HOW TO IDENTIFY TARGET PROCESSES
Focusing Your Efforts � Steps To Identify Target Processes � Estimate & Create Feasibility Report � Case Study Continued
5. HOW TO DESIGN THE NEW PROCESSES
Breakaway Thinking � Two Steps to Creating A New Process Design � Creating the High-Level Process Design � Selecting the Recommended High-Level Process Design � Design Reviews � Creating and Selecting the Detail Process Design � Enablers of BPR � Case Study Continued
6. UNDERSTANDING THE CURRENT PROCESSES
Why Map The Current Processes � Mapping the Current Processes � Update Feasibility Report � Case Study Continued
7. HOW TO IMPLEMENT THE NEW PROCESSES
Implementation Planning Questions � Implementation Checklist � Redesigning the Reward System � How Not To Reengineer � Case Study Conclusion
A: WHERE TO GET MORE INFORMATION
B: REENGINEERING PLANNING WORKSHEET
C: REENGINEERING PLANNING TIMETABLE
D: CASE STUDY — ONE SOLUTION