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Principles of Quality Costs: Principles, Implementation, and Use - Softcover

Campanella, Jack

 
9780873890847: Principles of Quality Costs: Principles, Implementation, and Use

Synopsis

This edition includes information on the quality costs systems involved with the education, service, banking and software development industries. Additional information on team-based problem-solving, customer satisfaction, and the costs involved with the defense industry are also offered.

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