This edition includes information on the quality costs systems involved with the education, service, banking and software development industries. Additional information on team-based problem-solving, customer satisfaction, and the costs involved with the defense industry are also offered.
"synopsis" may belong to another edition of this title.
Seller: Wonder Book, Frederick, MD, U.S.A.
Condition: Very Good. Very Good condition. 2nd edition. A copy that may have a few cosmetic defects. May also contain light spine creasing or a few markings such as an owner's name, short gifter's inscription or light stamp. Seller Inventory # J13N-0250
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Paperback. Condition: Fair. No Jacket. Missing dust jacket; Readable copy. Pages may have considerable notes/highlighting. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0873890841I5N01
Seller: HPB Inc., Dallas, TX, U.S.A.
paperback. Condition: Very Good. Connecting readers with great books since 1972! Used books may not include companion materials, and may have some shelf wear or limited writing. We ship orders daily and Customer Service is our top priority! Seller Inventory # S_452182601
Seller: Great Matter Books, Grand Rapids, MI, U.S.A.
Soft cover. Condition: Fine. No Jacket. 2nd Edition. Fine condition soft cover book, no dust jacket. Slightest shelf wear, bumping, and sunning to spine. Slightest curling to covers. All of our books are individually inspected and described. Never X-library unless specifically described as such. Seller Inventory # 2309-6300