The ninth edition includes discussions of the impact of technology, both as a tool for sales and service, and as a desired amenity for meeting and convention groups. This edition also looks at changing demographics, in particular Millennials; and the increasing influence of meeting planners on a hotel's sales and servicing strategies. The textbook includes two new sidebar features, "More Online" and "Worth Watching," which encourage students to further explore the book's content online through articles, white papers, videos, and educational resources. The book also includes "Industry Profiles" and "Best Practices" boxes to inspire readers.
"synopsis" may belong to another edition of this title.
Seller: Friends of Pima County Public Library, Tucson, AZ, U.S.A.
Paperback. Condition: Good. 9th. Clean Pages. Proceeds benefit the Pima County Public Library system, which serves Tucson and southern Arizona. Slight edge wear and bumping. Seller Inventory # mon-ug-0866125086
Seller: BooksRun, Philadelphia, PA, U.S.A.
Paperback. Condition: Very Good. 9th. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Seller Inventory # 0866125086-8-1
Seller: BooksRun, Philadelphia, PA, U.S.A.
Paperback. Condition: Very Good. 9th. It's a well-cared-for item that has seen limited use. The item may show minor signs of wear. All the text is legible, with all pages included. It may have slight markings and/or highlighting. Seller Inventory # 0866125086-11-1
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Paperback. Condition: Good. Seller Inventory # CIN0866125086G
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Paperback. Condition: Fair. Seller Inventory # 00110113543
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Paperback. Condition: Very Good. Seller Inventory # CIN0866125086VG
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Paperback. Condition: Very Good. Seller Inventory # CIN0866125086VG
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Paperback. Condition: Good. Seller Inventory # CIN0866125086G
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Paperback. Condition: Fair. Seller Inventory # CIN0866125086A
Seller: Textbook Bookie, Little Rock, AR, U.S.A.
Paperback. Condition: Fair. Book in Fair condition. Seller Inventory # 9780866125086-acceptable