The third edition of this lucid, well illustrated and highly readable book includes chapter overviews, summaries, a case study, and expanded material throughout (particularly in chapters five and nine). A look at the issues of organisational systems and the role of information within them develops to a discussion of the requirements of the development process in chapter one. Many development methods have emerged. Chapter two defines the term, introduces the traditional approach and discusses challenges to it which have led to alternatives. (Appendix A presents a comprehensive list of contemporary methods.) Chapters three to nine detail complementary models and techniques. Chapters three to five review the main steps in determining system requirements, whilst chapters six to nine examine the transformation of these requirements into a system design. Finally, chapter ten examines issues of project management, including the introduction of a new system. The material is based on the authors' course at UMIST, Manchester.
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