Synopsis
This book features advice and support for those who suffer from a lack of confidence in the workplace. It suggests ways of dealing confidently and assertively with people in a range of work situations. Using case studies, self-assessment material, exercises and practical tips, readers will be encouraged to develop a positive style of behaviour based on self-respect and respecting others. Following the guidance in the book will lead to increased confidence and self-esteem at work.
"synopsis" may belong to another edition of this title.
About the Author
Mary Hartley is a successful and well-established author of this kind of material with several Sheldon press books to her credit, including most recently Body Language at Work. She can call on a range of experience in support of her writing, particularly in work-based training in personal development issues.
"About this title" may belong to another edition of this title.
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The Assertiveness Handbook - Overcoming Common Problems
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Sheldon Press, London, 2005
ISBN 10: 0859699412
ISBN 13: 9780859699419
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