How to Communicate in Business: A Handbook for Engineers: v.17 (IEE Management of Technology S.) - Hardcover
Synopsis
The aim of this guide is to help engineers communicate effectively with non-engineers in a business context. The text considers the various methods of communication used in business, and teaches the development of communication skills. Major chapters deal with spoken communication, written communication, and business presentations and meetings. Cross-cultural and international aspects of business communication are considered. A chapter on the use of information technology deals with IT as a personal aid, and explores all forms of audio-visual presentations.
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About the Author
David Silk graduated from Cambridge University and went on to become a research fellow at Queen's College, studying the control of communication networks. As an engineering officer in the RAF he specialised in telecommunications, and became a deputy director in the Ministry of Defence. In 1984 he joined Henley Management College, becoming the lead tutor in information management, a director of studies and a faculty group leader. In 1991 he left Henley to become an independent management consultant and tutor.
Dr Silk is an associate faculty member of Henley, and of Lancaster University. He has written widely about telecommunications, information management and general management: this is his fourth published book. He is a Fellow of the IEE.
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