Understanding the People and Performance Link - Softcover

The Cipd, N/A

Softcover

ISBN 10: 0852929870 ISBN 13: 9780852929872

Publisher: McGraw-Hill Education / Europe, Middle East & Africa, 2003

Synopsis

This report, the most in-depth of its kind to date, confirms the powerful relationships between HR practices, employee commitment and operating performance. It is based on a three-year investigation which looked at the HR practices, staff views and performance in 11 large organisations including Jaguar Cars, Nationwide Building Society, Selfridges and Tesco. The study provides answers to why and how people management practices influence business performance - to unlock what has been termed the 'black box'. The key conclusions include: the most carefully thought-through HR strategy is a waste of time unless it is embraced by line managers who have the skills and understanding necessary to engage and motivate employees; where effective HR practices are not in place, levels of employee commitment are up to 90 per cent lower; an organisation needs a clear direction and purpose, beyond the bland mission statement or generic goal of financial returns, which engages, enthuses and unites people. At the Nationwide Building Society this is a commitment to mutuality. At Royal United Hospital Bath it is saving lives. This 'big idea' appears essential in motivating and directing people behind the strategy of the organisation.

About this title

About the Author

The CIPD
Produced as part of a major five-year CIPD programme of work investigating
the link between the way in which people are managed and business
performance. The research team for this report were and John Purcell, Nick
Kinnie, Sue Hutchinson, Bruce Rayton and Juani Swart of the School of
Management at the University of Bath.

Edition details

• Publisher: McGraw-Hill Education / Europe, Middle East & Africa
• Publication date: 2003
• Language: English
• ISBN 10: 0852929870
• ISBN 13: 9780852929872
• Binding: Paperback
• Number of pages: 104