How to keep tough customers.
"synopsis" may belong to another edition of this title.
Seller: 4 THE WORLD RESOURCE DISTRIBUTORS, Springfield, MO, U.S.A.
Softcover. Condition: Fair. Illustrated by Klein, Michael (illustrator). Excessive white stickers on the back cover to cover old barcodes ; 230 pages; The Customer Service Rep's Survival Guide; Ex-Library; Vol. 2; 8vo 8" - 9" tall; 230 pages. Seller Inventory # 095894