The last five years have demonstrated that sticking with the status quo is not an option; instead, as the experiences of many libraries have shown, those that experiment are better positioned to adapt to rapidly changing environments and evolving user needs and behaviors. This guide shows how to draw from new approaches and technologies to harness experimentation as a tool for testing ideas and responding to change. It borrows ideas and inspiration from the startup sector to teach you how to take a human-centered and design thinking-based perspective on problem solving. Inside this book, you will discover
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Cathryn M. Copper works at the intersection of libraries, architecture, and technology. As the Head of the Eberhard Zeidler Library at the University of Toronto, her current research explores technology and experimentation in libraries. She has spoken on the topic of experimentation at several national and international conferences including the Association of College & Research Libraries and SXSW EDU. Her talk on the use of artificial intelligence and augmented reality in libraries at SXSW EDU was featured as one of the "biggest and most pressing ideas."
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