Outlines a focused and results-oriented plan for achieving the best results from library staff through a coaching style of management. Real-world examples and coaching scenarios specific to library work demonstrate how to be both a coach and a player; utilize the abilities and talents of staff at all levels; encourage innovation, flexibility, and problem-solving; and spotlight the big-win opportunities.
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Ruth F. Metz is the principal consultant for Ruth Metz Associates, Portland, Oregon. Ruth s firm specializes in strategic planning, organizational development, and leadership development. The purpose of her work is to help community leaders as they plan, manage, and develop their libraries. This work includes coaching for boards, executives, and emergent leaders in libraries and the public sector. Ruth has held senior management positions over a 30 year career at Multnomah County Library in Portland, the Oakland (CA) Public Library, the Bay Area Library and Information System in the San Francisco Bay Area, the Colorado State Library, and St. Clair County Community College in Port Huron, Michigan. Metz earned her master's degree in library science from the University of Michigan.
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