Synopsis
Innovations in continuous quality improvement are moving off the manufacturing line, out of the corporation, and into the library. This guide applies quality management concepts to make library processes more effective with 29 practical and easy-to-use templates. Using these "continuous improvement" tools, mapped to the specific outcomes needed, your library team will consistently add value to its community, make a difference to customers, and improve services.
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About the Author
Sara Laughlin is president of Sara Laughlin & Associates, which specializes in customer-focused, future-oriented planning and communications.
"About this title" may belong to another edition of this title.
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The Library's Continuous Improvement Fieldbook: 29 Ready-To-Use Tools
Seller: Bay State Book Company, North Smithfield, RI, U.S.A.
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Condition: good. The book is in good condition with all pages and cover intact, including the dust jacket if originally issued. The spine may show light wear. Pages may contain some notes or highlighting, and there might be a "From the library of" label. Boxed set packaging, shrink wrap, or included media like CDs may be missing. Seller Inventory # BSM.14NMF
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The Library's Continuous Improvement Fieldbook : 29 Ready-to-Use Tools
Published by
American Library Association, 2003
ISBN 10: 0838908594
ISBN 13: 9780838908594
Used
Softcover
First Edition
Seller: Better World Books: West, Reno, NV, U.S.A.
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Condition: Very Good. 1st Edition. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 16498241-6
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The Library Continuous Improve
Published by
American Library Association, 2003
ISBN 10: 0838908594
ISBN 13: 9780838908594
Used
Paperback
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: As New. No Jacket. Pages are clean and are not marred by notes or folds of any kind. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0838908594I2N00
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The Library's Continuous Improvement Fieldbook: 29 Ready-To-Use Tools
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Library?s Continuous Improvement Fieldbook: 29 Ready-to-Use Tools
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paperback. Condition: New. In shrink wrap. Looks like an interesting title! Seller Inventory # Q-0838908594