Linking the role of frontline manager to the rest of the organization, managers and administrators should learn the skills of mentoring, team-building, decision-making, taking charge, and working and communicating with staff at all levels. The guide demonstrates how you can: define your role in the broader context of your organization's mission; foster a team atmosphere; communicate and apply strategies within your department; and serve as a catalyst for success.
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Joan Giesecke, Ph.D., is Dean of Libraries at the University of Nebraska, Lincoln. In addition to working at all levels of management within public, special, and academic libraries, she has developed training programs for managers. She holds a doctorate in public administration from George Mason University, a master's of library science from the University of Maryland, and a master's degree in management from Central Michigan University. She is former editor of Library Administration and Management and is author of Scenario Planning for Libraries and Practical Help for New Supervisors, both published by ALA Editions.
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