Improving Patient Satisfaction Now: How to Earn Patient and Payer Loyalty: . - Hardcover

Nelson, Anne-Marie; Brown, Stephen; Bronkesh, Sheryl; Wood, Stephen

 
9780834209220: Improving Patient Satisfaction Now: How to Earn Patient and Payer Loyalty: .

Synopsis

Discusses what patients expect from health care and health care professionals, and how this knowledge can improve clinical care and customer satisfaction. DNLM: Patient Satisfaction.

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