Newell integrates theory and quality management with nursing case management, a whole-system approach to care delivery. He covers theoretical definitions, benefit coordination, professional development, quality controls, ethics, goal setting, and the demedicalization of health care in the future. Th
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A unique book for case managers in almost any setting.
This book is very different from other case management or nursing texts because it covers various tools for measuring the outcome of health interventions. Outcomes are not defined by the provider, but by the customer. The outcomes can be cost-related, if the customer is the payor, but are most likely the functional health status of the patient that recieves the care. The book covers case management from the outpatient perspective, focusing on early identification of patients that may not do well in the health care system, and how to pro-actively optimize their recovery. The book is heavily documented, with excellent sources for further reading and research, but is a quick and easy read for those that are looking for new approaches to tough case management situations. A comprehensive appendix includes a glossery that covers legal, insurance, quality improvement, utilization review and vocational couseling definitions useful to case managers in almost any setting.
TODD H. WIEDEMEIER, PG, is a technical director at Parsons Engineering Science, Inc., in Denver, Colorado.
HANADI S. RIFAI, PhD, is an assistant professor in the Department of Civil and Environmental Engineering at the University of Houston, Texas.
CHARLES J. NEWELL, PhD, PE, is Vice President and Environmental Engineer at Groundwater Services, Inc., in Houston, Texas.
JOHN T. WILSON, PhD, is a senior research microbiologist.
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