Synopsis
The authors draw from the principles of Continuous Quality Improvement and other lessons learned from the business world, in addition to nursing's rich tradition of service. Written with warmth, sensitivity, and clarity, the book is an excellent resource for nursing students and practicing nurses. A suitable text for inservice training.
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Increasing Patient Satisfaction: A Guide for Nurses
Published by
New York, New York, U.S.A.: Springer Pub Co, 1996
ISBN 10: 0826192505
ISBN 13: 9780826192509
Used
Hardcover
First Edition
Seller: A Casperson Books, Niles, MI, U.S.A.
Seller rating 4 out of 5 stars
Hardcover. Condition: As New. No Jacket. 1st Edition. 2nd printing, no dust jacket. AS NEW. Seller Inventory # 6915BB
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Increasing Patient Satisfaction: A Guide for Nurses
Published by
Springer Publishing Co Inc, 1996
ISBN 10: 0826192505
ISBN 13: 9780826192509
Used
Hardcover
Seller: Anybook.com, Lincoln, United Kingdom
Seller rating 5 out of 5 stars
Condition: Fair. This is an ex-library book and may have the usual library/used-book markings inside.This book has hardback covers. Clean from markings. In fair condition, suitable as a study copy. Please note the Image in this listing is a stock photo and may not match the covers of the actual item,650grams, ISBN:0826192505. Seller Inventory # 8965253
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Increasing Patient Satisfaction: A Guide for Nurses
Seller: SHIMEDIA, Brooklyn, NY, U.S.A.
Seller rating 5 out of 5 stars
Condition: New. Satisfaction Guaranteed or your money back. Seller Inventory # 0826192505