Bored and Busy: An Analysis of Formal and Informal Organization in the Automated Office: 52 (American University Studies Series 11: Anthropology/Sociology) - Hardcover
Synopsis
The stereotypical clerical worker is harried, overworked, and underpaid. This notion is reinforced by both common sense suppositions and the findings of most sociological studies. A picture of machine-bound people exhibiting robot-like behavior is conjured up in our heads. Yet do these common sense suppositions and sociological analyses do justice to the clerical worker? Is there more to the drudgery of clerical work and the automated office than meets the eye? Drawing from participant observation and indepth interviews, Baker argues that there is. As she demonstrates, even though the clerical workers operate within a formal context which is subordinating and constraining, the workers mitigate part of that context through empowering strategies including creating unofficial practices, and managing states of boring and busyness.
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Bored and Busy
Published by
Peter Lang Inc., International Academic Publishers, 1991
ISBN 10: 0820413623
ISBN 13: 9780820413624
Used
Hardcover
Seller: SKULIMA Wiss. Versandbuchhandlung, Westhofen, Germany
Seller rating 5 out of 5 stars
Condition: Wie Neu. Zustandsbeschreibung: Mängelexemplar/near mint. An Analysis of Formal and Informal Organization in the Automated Office. A picture of machine-bound people exhibiting robot-like behavior is conjured up in our heads. Yet do these common sense suppositions and sociological analyses do justice to the clerical worker? Drawing from participant observation and indepth interviews, Baker argues that there is more to the drudgery of clerical work and the automated office than meets the eye. As she demonstrates, even though the clerical workers operate within a formal context which is subordinating and constraining, the workers mitigate part of that context through empowering strategies including creating unofficial practices, and managing states of boring and busyness. 135 Seiten mit Abb., gebunden (American University Studies. Series XI: Anthropology, Sociology; vol. 52/Peter Lang Verlag 1991). Statt EUR 40,95. Gewicht: 365 g - Gebunden/Gebundene Ausgabe. Seller Inventory # 400660