Review:
"One can only hope that practitioners and policy analysts read this book as the war on terrorism proceeds and agencies are increasingly forced to deal with Internet technologies." --E. Lewis, New College of the University of South Florida, Choice, 3/1/2002 "[P]rovides a powerful theoretical lens for understanding how technology, organizations, and institutions interact... I strongly recommend this book to anyone seriously interested in the role of technology as both cause and effect of organizational and institutional change." --Stuart Bretschneider, Syracuse University, Public Administration Review, 11/1/2003 "[Fountain's] book is a thorough, well-integrated scholarly assessment of American government's administrative and managerial response to dramatic changes in information technology over the past two decades... an important book that brings technology into the mainstream of public management theory." --Sharon S. Dawes, State University of New York at Albany, Journal of Public Administration Research and Theory, 10/1/2002 "This important study brings institutional theory and the adoption of Internet technologies by the modern state into sharper focus than any previous work...Highly recommended for undergraduate and graduate collections in public administration, management, sociology, and political science." --E. Lewis, New College of the University of South Florida, CHOICE, 6/1/2007
Synopsis:
Explores how the American public sector must evolve and adapt to exploit the possibilities of digital governance fully and fairly. Drawing from case studies, the book argues that the real challenge lies in overcoming the entrenched organizational and political divisions within the state.
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