Nothing changes faster in today's libraries than reference services. The purpose of this collection of thirty articles is to help both the beginner and the experienced librarian keep up with that change through the explanations and points of view of leaders in the field. This volume, like the first two (1978 and 1982), brings together in a single, convenient place a representative view of today's reference and information services for students, teachers, and librarians. It can be used alone, or in conjunction with the author's fifth edition of Introduction to Reference Work (McGraw-Hill, 1986, 2 vols.). All of the pieces in this collection are cited in one of those two volumes.
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All this stuff is available in a good library science collection, but, as with all well-done readers, the convenience to the beginning student and lazy librarian is worth the price.--Library Journal
...laudable...the material is pertinent and can be used effectively by anyone in the profession...--Public Library Quarterly
Anthologies are as good as their compilers. This one is quite good because all the articles have touched Katz in some ways and suggest the origins of many of his ideas... some fine examples from the literature...this volume offers food for thought.--Journal of Academic Librarianship
...recommended reading for all reference librarians...--Canadian Library Journal
It is only because of anthologies like this one that important pieces of work surface for the rest of us to read. Bill Katz is to be congratulated for compiling this collection and for urging us to turn our attention to some ethical questions of serious concern...all librarians should see this book.--Lisca
All of the contributors are information specialists, and the material is of scholarly quality, geared to students, teachers, and reference librarians.--Booklist
Bill Katz, Professor, School of Information Science and Policy, SUNY-Albany, is author of the standard text on reference services, Introduction to Reference Services, now in its sixth edition; editor of The Reference Librarian and The Acquisitions Librarian; and former editor of RQ. With Linda Katz he edits Magazines for Libraries; he also writes a column on magazines for Library Journal.
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