Total Quality Management: Implementing Continuous Improvement

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9780806974538: Total Quality Management: Implementing Continuous Improvement

Emphasizing the importance of long-term and strategic planning, "Total Quality Management" draws on several management systems designed to sustain and maximize customer satisfaction.

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Berk, Joseph; Berk, Susan
Published by Sterling Pub Co Inc (1993)
ISBN 10: 0806974532 ISBN 13: 9780806974538
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Berk, Joseph; Berk, Susan
Published by Sterling Pub Co Inc (1993)
ISBN 10: 0806974532 ISBN 13: 9780806974538
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Berk, Joseph; Berk, Susan
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Berk, Joseph; Berk, Susan
Published by Sterling Pub Co Inc (1993)
ISBN 10: 0806974532 ISBN 13: 9780806974538
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Berk, Joseph; Berk, Susan
Published by Sterling Pub Co Inc (1993)
ISBN 10: 0806974532 ISBN 13: 9780806974538
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