TOTAL QUALITY MANAGEMENT - Softcover

Berk, Joseph; Berk, Susan

 
9780806974538: TOTAL QUALITY MANAGEMENT

Synopsis

Emphasizing the importance of long-term and strategic planning, "Total Quality Management" draws on several management systems designed to sustain and maximize customer satisfaction.

"synopsis" may belong to another edition of this title.

Synopsis

Emphasizing the importance of long-term and strategic planning, "Total Quality Management" draws on several management systems designed to sustain and maximize customer satisfaction.

"About this title" may belong to another edition of this title.