Now, you can get an entire TQM course in one book! This philosophy is based on several management systems designed to continuously improve customer satisfaction. Learn to emphasize sustained improvements in the quality of goods and services, and how to instill a philosophy involving the identification of internal and external customers and satisfying their expectations. You'll learn to identify areas in which customers' expectations are not satisfied, and prioritize continuous improvement activities accordingly. Then, you'll learn problem-solving using Taguchi analysis, fault tree analysis, and other technologies that streamline the identification of undesirable conditions.
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Book Description Sterling Pub Co Inc. PAPERBACK. Book Condition: Very Good. 0806974532. Bookseller Inventory # Z0806974532Z2
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Book Description Sterling Publishing Company, Incorporated, New York, 1993. Softcover. Book Condition: Fine. Marfree, acidfree, many illus tables & charts; not written-in, underlined, reprint/club or ex-library. Mail SAMEDAY! ; Textbook; 8.97 x 0.63 x 5.98; 224 pages. Bookseller Inventory # 770
Book Description -. Paperback. Book Condition: Very Good. Total Quality Management: Implementing Continuous Improvement This book is in very good condition and will be shipped within 24 hours of ordering. The cover may have some limited signs of wear but the pages are clean, intact and the spine remains undamaged. This book has clearly been well maintained and looked after thus far. Money back guarantee if you are not satisfied. See all our books here, order more than 1 book and get discounted shipping. Bookseller Inventory # 7719-9780806974538
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