Performance Measurement and Evaluation (Published in association with The Open University) - Hardcover

Hardcover

ISBN 10: 0803979584 ISBN 13: 9780803979581

Publisher: SAGE Publications Ltd, 1995

Synopsis

Increasingly, managers are assuming direct responsibility for the assessment of organizational performance, as well as contributing to that performance itself. This book provides an invaluable theoretical and practical guide to the issues involved in the measurement and assessment of organizational performance. It is a multidisciplinary volume of key readings which recognize the many and complex factors involved in performance assessment.

Part One provides a critical framework for interpreting organizational performance, with an emphasis on management control. Part Two reviews several comprehensive approaches to performance measurement and includes sector-specific examples relating the organization to its technological, economic, political and social contexts. The third part examines strategic performance in a range of economic sectors, emphasizing the importance of measurement for both policy and practice.

The book is the Course Reader for The Open University course B889 Performance Measurement and Evaluation.

About this title

About the Author

Jacky Holloway is Lecturer in the School of Management at the Open University.

Jenny Lewis is Lecturer in the School of Management at the Open University and the Director of the MBA programme.

Geoff Mallory is Lecturer in Strategic Management at the Open University.

Edition details

• Publisher: SAGE Publications Ltd
• Publication date: 1995
• Language: English
• ISBN 10: 0803979584
• ISBN 13: 9780803979581
• Binding: Hardcover
• Edition number: 1
• Number of pages: 352
• Editor: Holloway Jacky, Lewis Jenny, Mallory Geoff