Quality Management Plus: The Continuous Improvement of Education - Hardcover

Kaufman, Roger; Zahn, Douglas A.

Hardcover

ISBN 10: 080396062X ISBN 13: 9780803960626

Publisher: Corwin, 1993

Synopsis

This practical guide provides answers to the `whats′, `whys′ and `hows′ of quality management (QM) as educational leaders are trying to define quality in their schools and districts. Using the successes of the private sector as a starting point, the authors show administrators how to apply QM in their school or district, how to make sound decisions and how to cope with setbacks. They provide all the essential information to make a wise and practical choice about quality and how to get the process under way.

About this title

About the Author

Roger Kaufman is Professor Emeritus, Florida State University, and Director of Roger Kaufman & Associates. He is also Distinguished Research Professor at the Sonora Institute of Technology. His PhD is in communications from New York University. He consults with public and private organizations in the United States, Canada, Australia, New Zealand,   Latin America, and Europe. He is a Certified Performance Technologist and a Diplomate in School Psychology and a Fellow in Educational Psychology of the American Psychological Association. He has been recognized by the ASTD for Distinguished Contribution to Workplace Learning and Performance. Dr. Kaufman has published 39 books and more than 256 articles on strategic planning, performance improvement, quality management and continuous improvement, needs assessment, management, and evaluation.

Edition details

• Publisher: Corwin
• Publication date: 1993
• Language: English
• ISBN 10: 080396062X
• ISBN 13: 9780803960626
• Binding: Hardcover
• Edition number: 1
• Number of pages: 208