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Senior Living Communities: Operations Management and Marketing for Assisted Living, Congregate, and Continuing-Care Retirement Communities - Softcover
Synopsis
The American Association of Retired Persons estimates that the number of communities for seniors has doubled in the past ten years and will more than double again before the 21st century. This growth has meant that new administrators are often learning by trial and error the complicated task of delivering high quality and consistent services to elderly persons. In this volume, the author offers a guide to managing these facilities. Drawing on his own experience running retirement communities, Pearce offers advice and practical solutions. He discusses operating methods, staffing rations, department management, cost containment, sales and marketing strategies, techniques of financial analysis, budgeting and human resources. He also offers specific details on resident relations, transportation, activities, food service, housekeeping, laundry and maintenance. An operations audit is additionally included as an appendix.
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About the Author
Benjamin W. Pearce (CHARLESTON, SC) is the president of Senior Living Consulting.
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Senior Living Communities: Operations Management and Marketing for Assisted Living, Congregate, and Continuing-Care Retirement Communities
Published by
Johns Hopkins University Press, 1998
ISBN 10: 0801859611
ISBN 13: 9780801859618
Used
Softcover
Seller: -OnTimeBooks-, Phoenix, AZ, U.S.A.
Seller rating 5 out of 5 stars
Condition: very_good. Gently read. May have name of previous ownership, or ex-library edition. Binding tight; spine straight and smooth, with no creasing; covers clean and crisp. Minimal signs of handling or shelving. 100% GUARANTEE! Shipped with delivery confirmation, if you're not satisfied with purchase please return item! Ships USPS Media Mail. Seller Inventory # OTV.0801859611.VG
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Senior Living Communities: Operations Management and Marketing for Assisted Living, Congregate, and Continuing-Care Retirement Communities
Published by
Johns Hopkins University Press, 1998
ISBN 10: 0801859611
ISBN 13: 9780801859618
Used
Softcover
Seller: Fables Books, Goshen, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: good. A former university library book with all the expected stamps, stickers and markings. Excellent condition for a former library book. Some shelf, storage or usage wear present. The binding is tight and all pages are present. The pages appear unmarked. Pictures available upon request. Individually inspected by Scott. Thanks for supporting an independent bookseller! Seller Inventory # FBV.0801859611.G
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Senior Living Communities : Operations Management and Marketing for Assisted Living, Congregate
Published by
Johns Hopkins University Press, 1998
ISBN 10: 0801859611
ISBN 13: 9780801859618
Used
Softcover
Seller: Better World Books, Mishawaka, IN, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Former library copy. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 12091668-6
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Senior Living Communities: Operations Management and Marketing for Assisted Living, Congregate, and Continuing-Care Retirement Communities
Published by
Johns Hopkins University Press, 1998
ISBN 10: 0801859611
ISBN 13: 9780801859618
Used
Paperback
Seller: The Book Spot, North Branch, MN, U.S.A.
Seller rating 4 out of 5 stars
Paperback. Seller Inventory # Abebooks199765