This innovative book explains the concept of quality management and its application in business and health care settings. Nursing management is enhanced by the integration of quality management processes - quality assurance/improvement, utilization management, risk management, infection control and safety. The book: describes the historical basis for the components of quality management (QM) and the evolution to present-day practice, addressing QM as a component of continuous quality improvement (CQI) and total quality management (TQM); explains ways to facilitate interdisciplinary collaboration among health care providers in order to provide well-coordinated, high quality cost effective care; contains practical examples of how an integrated QM programme can be implemented in the practice setting; applies QM concepts and methods to multiple settings; and includes appendices with sample forms, case studies, summary reports and a list of resources for follow-up study.
"synopsis" may belong to another edition of this title.
Seller: PsychoBabel & Skoob Books, Didcot, United Kingdom
hardcover. Condition: Very Good. Dust Jacket Condition: No Dust Jacket. Sticker to spine and inside cover. Stamp to FEP, pageblock and title page. Text is clean, bright and tight. Ex-Library. Seller Inventory # 102223
Seller: medimops, Berlin, Germany
Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present. Seller Inventory # M0080167476X-G