Fundamentals of Organizational Communication, Fourth Edition, presents the concepts of organizational communication within a unique competency-based approach that incorporates personal knowledge, interpersonal sensitivity, communication skills, and ethical values. The text presents comprehensive coverage of major issues in organizational communication, such as organizational conflict, leadership, and ethical behavior. New to this edition: Expanded coverage of careers and organizational forms in the 21st century helps students prepare for their futures. Chapter 7, "Organizational Conflict, " includes new sections on sexual harassment, discrimination, and ethical abuses to address important workplace issues. Ten new cases and a new essay on the feminist perspective in organizational communication provide immediate applications of key concepts in the text.
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Fundamentals of Organizational Communication: Knowledge, Sensitivity, Skills, ValuesSeventh Edition
Pamela S. Shockley-Zalabak, Universityof Colorado
Fundamentals of Organizational Communicationpresents organizational communication concepts within a unique competency-based approach that incorporates personal knowledge, interpersonal sensitivity, communication skills, and ethical values. Blending theory, analysis, and practice, this seventh edition provides an extensive introduction to major organizational communication issues, theories, and skills, enabling students to immediately apply the concepts presented.
Features of Fundamentals of Organizational Communication, 7/e:
Praise forFundamentals of Organizational Communication
“The information presented in this book is timely, appropriate, and highlights the core ideas of organizational communication. In short, the Shockley-Zalabak book does a fantastic job of addressing the objectives of my course, more so than any other organizational communication text I’ve reviewed.”
–Adam Earnheardt, Youngstown State University
“So many organizational communication text books focus extensively on the theoretical aspects of the subject matter. This text provides students with clear examples and information about the applicability of the subject matter and demonstrates how the content of the course may have direct relevance to their future careers.”
–Christine L. North, Ohio Northern University
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