Items related to Putting Customers First (Dk Essential Managers)
Synopsis
Learn how to provide excellent customer service by understanding your customers' needs and identifying opportunities to build better realtionships. "Putting Customers First" shows you how to achieve a market-led focus, implement customer-led objectives and produce a win-win outcome. Power tips help you handle real-life situations and develop techniques to create loyal customers.
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About the Author
Andy Bruce, co-founder of SofTools Ltd. and Ken Langdon, former sales and marketing executive, have co-written 3 books in the Essential Managers series: 'Project Management', 'Strategic Thinking' and 'Do It Now!' Ken has also co-written Essential Managers 'Appraising Staff'.
"About this title" may belong to another edition of this title.
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Putting Customers First (Dk Es
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Putting Customers First (Dk Es
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Essential Managers: Putting Customers First (Essential Managers Series)
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Essential Managers: Putting Customers First (Essential Managers Series)
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Essential Managers: Putting Customers First (Essential Managers Series)
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Essential Managers: Putting Customers First (Essential Managers Series)
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Putting Customers First
Published by
DK Publishing (Dorling Kindersley), 2002
ISBN 10: 078948952X
ISBN 13: 9780789489524
Used
Paperback
Seller: World of Books Inc, Montgomery, IL, U.S.A.
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Putting Customers First
Published by
DK Publishing (Dorling Kindersley), 2002
ISBN 10: 078948952X
ISBN 13: 9780789489524
Used
Paperback
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Seller rating 2 out of 5 stars
Paperback. Condition: Very Good. Seller Inventory # CIN078948952XVG