Beyond Transfer of Training: Engaging Systems to Improve Performance - Hardcover

Broad, Mary L.

Hardcover

ISBN 10: 0787977489 ISBN 13: 9780787977481

Publisher: Jossey Bass, 2005

Synopsis

Did you know that an average of only 10%–20% of training resulted in changing or enhancing an employee’s performance on the job. So, why train? Picking up where her first book, the landmark Transfer of Training, left off (and retaining some of the most salient sections and strategies), this completely updated take on the topic shows trainers and performance professionals how to:

• Gain and maintain effective performance in complex systems.
• Find and engage clients and stakeholders in transfer of learning efforts.
• Support transfer of learning in E–environments.
• Evaluate the success transfer of learning interventions.

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About this title

About the Author

Mary L. Broad is an international consultant who works with public and private sector organizations to improve the payoff from investments in training and other performance improvement initiatives. Clients have included the Georgia State Department of Human Resources, Pfizer Pharmaceuticals Group, and the National Weather Service.

From the Back Cover

Take the Next Step . . . Beyond Transfer of Training

Mary Broad, a pioneer in the transfer of learning, has assembled her unique expertise and experience with many clients into an admirably practical and usable guide. This eloquent work is a "must read" to help managers and other performance professionals deal with the critical issues of learning, transfer, and performance improvement.
Jack J. Phillips, Chairman of the ROI Institute, Inc., consultant to organizations worldwide, and author of many books and articles on measurement and evaluation of performance interventions.

Pithy, punchy, and practical approach to a problem that should keep us all up at night. Does what we do matter? Are our efforts advancing strategic directions? Mary′s book will help you answer in the affirmative.
Allison Rossett, professor, San Diego State University, and author of First Things Fast and A Handbook of Job Aids

This book takes transfer of learning to a new level by integrating it within the performance improvement process. Broad′s unusual gift for bridging research to practice makes it a "must read" for all HRD/HPT practitioners in any type of organization.
Elwood F. Holton III, Jones S. Davis Distinguished Professor of Human Resource, Leadership and Organization Development, Louisiana State University

What a wonderfully comprehensive guide for moving us not just beyond transfer of training, but beyond training itself! This volume is readable, practical, well–documented and leads us to a world where learning transforms to bottom line results. A "must read" for professional trainers and performance consultants.
Harold D. Stolovitch, emeritus professor, Université de Montréal, Principal, HSA Learning & Performance Solutions LLC and author of ASTD′s best–selling books, Telling Ain′t Training and Training Ain′t Performance

From the Inside Flap

Beyond Transfer of Training

Engaging Systems to Improve Performance

Since it was first published in 1992, Transfer of Training has become a landmark book in the development and application of training and performance improvement interventions. Beyond Transfer of Training; Engaging Systems to Improve Performance moves beyond that classic work and integrates the challenges of today′s complex systems into its guidelines, flowcharts, examples, checklists, and case studies. Written by acclaimed international consultant Mary Broad (coauthor of Transfer of Training), this important book is an essential guide that offers a solid foundation and the tools needed to help key stakeholders in complex organizations achieve the desired workforce performance and organizational results.

Throughout the book, Mary Broad provides guidance on how to define, implement, evaluate, and sustain systemic and systematic performance improvement programs and suggests strategies to support transfer of learning to performance in e–environments. She shows how workplace learning professionals and performance consultants can operate successfully in complex systems. The book also contains practical advice for enlisting, stewarding, and sustaining collaborative partnerships with stakeholders.

Beyond Transfer of Training; Engaging Systems to Improve Performance includes a step–by–step process tool for consultants and managers to collaborate, analyze performance problems, recruit other stakeholders, develop and implement a performance improvement intervention and evaluate outcomes. In addition, this handy resource

• Offers analyses of complex organizational systems
• Includes research–based strategies by key stakeholders for enhancing performance
• Contains evaluation methods for both encouraging and measuring performance
• Shows how different complex systems turned low performance into successful workplace performance
• Explains how advances in e–learning can improve performance

Edition details

• Publisher: Jossey Bass
• Publication date: 2005
• Language: English
• ISBN 10: 0787977489
• ISBN 13: 9780787977481
• Binding: Hardcover
• Number of pages: 288