Leading with Questions: How Leaders Find the Right Solutions By Knowing What To Ask (J–B US non–Franchise Leadership) - Hardcover

Marquardt, Michael J.

Hardcover

ISBN 10: 0787977462 ISBN 13: 9780787977467

Publisher: Jossey Bass, 2005

Synopsis

In Leading with Questions , internationally acclaimed management consultant Michael Marquardt shows how you can learn to ask the powerful questions that will generate short–term results and long–term learning and success. Throughout the book, he demonstrates how effective leaders use questions to encourage participation and teamwork, foster outside–the–box thinking, empower others, build relationships with customers, solve problems, and much more. Based on interviews with twenty–two successful leaders who “lead with questions,” this important book reveals how to determine which questions will lead to solutions in today’s complicated business world.

About this title

About the Author

Michael Marquardt is an internationally noted educator and consultant, and professor of human resource development and program director of Overseas Programs at George Washington University. He is also the director of the Global Institute for Action Learning.

From the Back Cover

Praise for Leading with Questions "In Leading with Questions, Michael Marquardt maps the future of leadership. ′The leader of the past was a person who told,′ Peter Drucker once said. ′The leader of the future will be a person who asks.′ Read this book if you want to see the future." Robert Kramer, director, executive education programs, American University "Through the rich stories of the organizational leaders who lead with questions, Marquardt offers a wonderful tool to enable organizations to creatively transform the status quo and generate a corporate culture that succeeds!" Mary Tomasello, vice president, organization development and human resources, Reynolds Food Packaging "Marquardt presents a questioning technique that works and will enable leaders to grow from being good to being great." Lisa M. Toppin, director, human resources, Charles Schwab & Co., Inc. "A brilliantly written, indispensable guide to help us each find our unique path through the art of asking questions." Debra Gmelin, corporate director, the Leadership Institute, Humana, Inc. "Our company was recently recognized by Forbes magazine as the #1 retail company in America. Our approach to leadership from our CEO to our frontline managers follows the approach explained in Leading with Questions. This book is a practical guide for anyone at any leadership level, in any company to follow to become more effective in leading others." Doug Bryant, vice president, organizational development and training, Advance Auto Parts "I have learned that leadership is not about knowing all the answers. It′s about knowing what great questions to ask, and carefully listening to those answers. This book is a timely piece of management wisdom that shows leaders how to ask great questions questions that inspire, motivate, and empower the organization." Patrick Thng, managing director, Development Bank of Singapore

From the Inside Flap

Leading with Questions "Change begins with inquiry, and Leading with Questions jump–starts the process with its practical approach for leaders who want to develop and ask questions that provoke reflection, get meaningful information, and initiate action." Martin B. Kormanik, president and CEO, O.D. Systems Do people give you the information you need to perform well? Does everyone in your organization understand your vision for the future? Do you know what your boss is really thinking? In a study from the Center for Creative Leadership it was discovered that the ultimate key to successful leadership was an executive′s ability to ask questions and create opportunities for others to ask questions. In Leading with Questions, internationally acclaimed management consultant Michael Marquardt shows how you can learn to ask the powerful questions that will generate short–term results and long–term learning and success. Throughout the book, he demonstrates how effective leaders use questions to encourage participation and teamwork, foster outside–the–box thinking, empower others, build relationships with customers, solve problems, and much more. Based on interviews with twenty–two successful leaders who "lead with questions," this important book reveals how to determine which questions will lead to solutions in today′s complicated business world. Marquardt reveals the stumbling blocks that can get in the way of effective questioning and outlines a variety of strategies for learning to ask questions that will get results. Step–by–step, he walks you through the process of learning the art of questioning and shows how to use the techniques of active listening and follow–up. In addition, he presents guidelines for using questions in myriad situations with individuals, teams, and organizations. Leading with Questions is your guide for understanding when, how, why, and where to lead with questions. Questioning leaders from DuPont, Alcoa, Novartis, and Cargill will show by example how to become a great leader who asks great questions.

Edition details

• Publisher: Jossey Bass
• Publication date: 2005
• Language: English
• ISBN 10: 0787977462
• ISBN 13: 9780787977467
• Binding: Hardcover
• Number of pages: 224