Through the Patient's Eyes: Understanding and Promoting Patient-Centered Care (Jossey-Bass Health Series) - Softcover

Gerteis, Margaret

 
9780787962203: Through the Patient's Eyes: Understanding and Promoting Patient-Centered Care (Jossey-Bass Health Series)
Softcover
ISBN 10: 0787962201 ISBN 13: 9780787962203
Publisher: Jossey-Bass, 2002

Synopsis

Sponsored by the Picker/Commonwealth Program for Patient-Centered Care

In this comprehensive, research-based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. Through the Patient's Eyes provides insights into why some hospitals are more patient-centered than others; how physicians can become more involved in patient-centered quality efforts; and how patient-centered quality can be integrated into health care policy, standards, and regulations. The authors show how, by bringing the patient's perspective to the design and delivery of health services, providers can improve their ability to meet patient's needs and enhance the quality of care.

"synopsis" may belong to another edition of this title.

About the Author

MARGARET GERTEIS is an associate of the Picker/Commonwealth Program for Patient-Centered Care.

SUSAN EDGMAN-LEVITAN is associate director and program manager of the Picker/Commonwealth Program.

JENNIFER DALEY is assistant professor of medicine at Harvard University.

THOMAS L. DELBANCO is director of the Division of General Medicine and Primary Care at Boston's Beth Israel Hospital and director of the Picker/Commonwealth Program.

From the Back Cover

In this comprehensive, research-based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. The authors show how, by bringing the patient's perspective to the design and delivery of health serices, providers can improve their ability to meet patient's needs and enhance the quality of care. New and important research conducted by the Picker/Commonwealth Program for Patient-Centered Care is described and used throughout the book.

From the Inside Flap

In this comprehensive, research-based look at the experiences and needs of patients, the authors explore models of care that can make hospitalization more humane. The authors show how, by bringing the patient's perspective to the design and delivery of health serices, providers can improve their ability to meet patient's needs and enhance the quality of care. New and important research conducted by the Picker/Commonwealth Program for Patient-Centered Care is described and used throughout the book.

"About this title" may belong to another edition of this title.

Publisher
Jossey-Bass
Publication date
2002
Language
English
ISBN 10 
0787962201
ISBN 13 
9780787962203
Binding
Paperback
Edition number
1
Number of pages
359