Performance–Based Evaluation: Tools and Techniques to Measure the Impact of Training - Hardcover

Hale, Judith

Hardcover

ISBN 10: 0787960357 ISBN 13: 9780787960353

Publisher: John Wiley & Sons, 2002

Synopsis

If you are an experienced trainer, an instructional designer, a specialist in performance improvement, or a manager responsible for learning and performance, "Performance Based Evaluation ..." offers you the proven tools and information to evaluate programs and people performance. Filled with real world examples, this practical resource will help you to determine what to do and (just as important) what not to do. "Performance Based Evaluation" contains a wealth of information including: Suggestions on how to measure both hard and soft skills; Guidance on measuring required and mandated programs; Ideas for measuring elective training and employee relations programs; Procedures for comparing different delivery systems; Information on how to sample people and documents; and, Tips for both collecting data and information on analyzing data using descriptive and inferential statistics. In addition, the book includes a CD-ROM with customizable and reproducible job aids, charts, and exercises.

About this title

About the Author

Judith Hale is the president of Hale Associates, a consulting firm specializing in performance management, performance improvement systems, and strategic planning. She has contributed to or edited many published works, including The Performance Consultant's Fieldbook (1998) and Performance-Based Certification (1999), Designing Work Groups, Jobs, and Work Flow (1995) and Designing Cross-Functional Business Processes (1995), all published by Jossey-Bass. She is a contributing author to The Guidebook for Performance Improvement (Jossey-Bass/Pfeiffer, 1997). The recipient of several professional awards and honors, Hale is past-president of the International Society for Performance Improvement (ISPI) and an active member of ASTD.

From the Back Cover

If you are an experienced trainer, an instructional designer, a specialist in performance improvement, or a manager responsible for learning and performance, Performance-Based Evaluation . . . offers you the proven tools and information to evaluate programs and people performance. Filled with real-world examples, this practical resource will help you to determine what to do and (just as important) what not to do.
Performance-Based Evaluation contains a wealth of information including:
* Suggestions on how to measure both hard and soft skills
* Guidance on measuring required and mandated programs
* Ideas for measuring elective training and employee relations programs
* Procedures for comparing different delivery systems
* Information on how to sample people and documents
* Tips for both collecting data and information on analyzing data using descriptive and inferential statistics
In addition, the book includes a CD-ROM with customizable and reproducible job aids, charts, and exercises.

Edition details

• Publisher: John Wiley & Sons
• Publication date: 2002
• Language: English
• ISBN 10: 0787960357
• ISBN 13: 9780787960353
• Binding: Hardcover
• Number of pages: 320