Mastering Virtual Teams: Strategies, Tools, and Techniques That Succeed - Hardcover

Duarte, Deborah L.; Snyder, Nancy Tennant

Hardcover

ISBN 10: 0787955892 ISBN 13: 9780787955892

Publisher: Jossey Bass, 2001

Synopsis

The original edition of Mastering Virtual Teams offered a first–of–its–kind tool kit for leaders and members of virtual teams. Now, this revised and expanded second edition includes a CD–ROM packed with useful resources that allow virtual teams to access and use the book′s many checklists, assessments, and other practical tools quickly and easily. The authors provide updated guidelines, strategies, and best practices for working cross–culturally and cross–functionally, across time and distance, to see a project through. The useful tools, exercises, and real–life examples show how anyone can master the unique dynamics of virtual team participation in an environment where the old rules no longer apply.

Note: CD–ROM/DVD and other supplementary materials are not included as part of eBook file.

About this title

About the Author

DEBORAH L. DUARTE is assistant professor at George Washington University and an international consultant for clients that include The Gap, Freddie Mac, Nortel Networks, Johnson & Johnson, NASA, and Discovery Communications.

NANCY TENNANT SNYDER is vice president, innovation and knowledge management, for Whirlpool Corporation and adjunct faculty member at the University of Michigan′s MBA program.

From the Back Cover

A Nuts–and–Bolts Guide to Virtual Teams––with a CD–ROM Full of Practical Resources

The original edition of Mastering Virtual Teams offered a first–of–its–kind tool kit for leaders and members of virtual teams. Now, this revised and expanded second edition includes a CD–ROM packed with useful resources that allow virtual teams to access and use the book′s many checklists, assessments, and other practical tools quickly and easily. The authors provide updated guidelines, strategies, and best practices for working cross–culturally and cross–functionally, across time and distance, to see a project through. The useful tools, exercises, and real–life examples show how anyone can master the unique dynamics of virtual team participation in an environment where the old rules no longer apply.

Praise for the First Edition

"Clear and practical guidance on one of the most pressing problems in every multinational enterprise––how to work across the boundaries of time, space, and culture. This book represents an important step forward in our fundamental understanding of succeeding in today′s global marketplace."
––David R. Whitwam, chairman and CEO, Whirlpool Corporation

"Most work in most organizations most of the time is done by teams. Many now need to be virtual. This book explains what, why, and how, with down–to–earth concepts and useful applications."
––Joseph White, dean, University of Michigan Business School

"This book is an important contribution to both practice and theory. The authors capture the full challenge of leading and working across traditional organizational boundaries and offer practical, sound guidance for leveraging maximum performance."
––Mark Linaugh, vice president, Time Inc.

"Duarte and Snyder are masterful at making an esoteric topic understandable. The exercises and tools are immediately applicable and work in any organization or culture."
––Nikki Adams, director of training, Seagate Technology

From the Inside Flap

No longer bound by the constraints of time and distance, today′s managers are free to assemble the best talent they can find from wherever they can find it. But once these teams are in place, managers must also find ways to help the participants––who are often from widely different backgrounds––work smoothly together. The acclaimed first edition of Mastering Virtual Teams was the first nuts–and–bolts guide for managers who must help people from different parts of the company, different countries, and different cultures work together effectively. In this newly revised second edition, the authors––both respected global management experts––have updated the contents to reflect the experience and feedback they have gained since the book was first published. In addition, they have included their insights and tools in a CD–ROM that offers new solutions to the unique challenges of working cross–culturally and cross–functionally. Full of exercises, checklists, workshop agendas, competency assessments, and more, the CD–ROM works in tandem with the book to give hands–on guidance on how to facilitate virtual team meetings, track team results, and solve typical team problems. Readers can use the CD–ROM to tailor or customize the electronic tools for their own purposes or simply print them out and use them as is in their teams. The authors give step–by–step directions for putting these tools and techniques together and outline the skills that are critical for making them work. They show how to select technology that matches virtual teams′ tasks, attitudes, and experience, and demonstrate ways to deal with the impact of culture on team performance, trust, and dynamics. This unique book and CD–ROM combination provides managers and directors of global projects, internal and external trainers, and team leaders and members with a complete tool kit for accurately gauging and radically improving their virtual teams′ effectiveness.

Edition details

• Publisher: Jossey Bass
• Publication date: 2001
• Language: English
• ISBN 10: 0787955892
• ISBN 13: 9780787955892
• Binding: Hardcover
• Edition number: 2
• Number of pages: 256