Accidental Trainer Know Computers Teach: You Know Computers, So They Want You to Teach Everyone Else (Jossey-Bass Business & Management) - Softcover

Weiss, Elaine

 
9780787902933: Accidental Trainer Know Computers Teach: You Know Computers, So They Want You to Teach Everyone Else (Jossey-Bass Business & Management)
Softcover
ISBN 10: 0787902934 ISBN 13: 9780787902933
Publisher: John Wiley & Sons, 1996

Synopsis

The perfect bridge to assist the accidental trainer in moving from the panic of being asked to teach 'because you know the system so well' to the satisfaction of successful knowledge transfer. A must read.
--Suzy Johnson, Course Manager, AT&T

The Accidental Trainer is a practical guide for the multitude of computer experts who have fallen into the role of computer trainer accidentally. As the resident experts on the latest word processing programs or the newly installed sales tracking software, most people who train others to use computers have little or no training experience. With checklists, questionnaires, and other hands-on tools, this book provides anyone with tools to bridge the gap between people and technology to create computer training that is clear, concise, and effective.

You'll learn how to:

  • Build bridges between people and computers
  • Create a blueprint for computer training
  • Assess the learners
  • Check your training results

"synopsis" may belong to another edition of this title.

About the Author

ELAINE WEISS has spent the past fifteen years helping people and technology work together. Her company, Educational Dimensions, designs training and nontraining strategies to improve the performance of people who work in automated work environments.

From the Back Cover

As the resident experts on the latest version of WordPerfect or the newly installed sales tracking software, most people who train others to use computers fall into the role accidentally. The Accidental Trainer is a practical guide for the multitude of "computer experts" who have made this unintentional leap.With checklists, questionnaires, and other hands-on tools, this book provides anyone?from secretary to data entry clerk to MIS analyst? with tools to bridge the gap between people and technology and create computer training that is clear, concise, and effective.

"About this title" may belong to another edition of this title.

Publisher
John Wiley & Sons
Publication date
1996
Language
English
ISBN 10 
0787902934
ISBN 13 
9780787902933
Binding
Paperback
Edition number
1
Number of pages
176