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The Manager′s Guide to Benchmarking: Essential Skills for the Competitive–Cooperative Economy (Jossey Bass Business & Management Series) - Hardcover

Finnigan, Jerome P.

 
9780787902797: The Manager′s Guide to Benchmarking: Essential Skills for the Competitive–Cooperative Economy (Jossey Bass Business & Management Series)

Synopsis

Pursue a proven path to excellence. Author Jerome Finnigan –– the leading authority on quality and benchmarking at Xerox –– explains the benchmarking techniques used by today′s global competitors, and tells precisely how your organization can do the same.

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About the Author

JEROME P. FINNIGAN is professor emeritus of public administration at the University of Southern California.

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