Offers managers, consultants, and employees alike a practical starter kit that reveals how to identify, manage, and gain value from the below-the surface activities in an organization. Drawing on his worldwide consulting, teaching, and research experience, Gerard Egan shows how to create opportunity and competitive advantage by learning how to manage shadow-side realities. He identifies five interactive categories of behavior that affect both productivity and quality of work life in today's organizations-covert culture, the idiosyncrasies of individuals, the interactions of the organization's social system, institutional politics, and the hidden organization-and details specific skills and strategies for mining economic value from each one.Harness the covert aspects of your organization - covert culture, individual idiosyncrasies, institutional politics - for competitive advantage. World-renown consultant, teacher and researcher Gerard Egan identifies five shadow side work behaviours, and details specifics for mining the economic value of each.
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"Gerry Egan's focus on the shadow side of any organization--theinformal, implicit beliefs and practices that really distinguishone organization from anotheris a valuable insight for anyone whois serious about fundamental change." --Liam Strong, CEO, Sears, PLC
"This comprehensive work puts in perspective the tremAndouseconomic benefit that managers can add to their organizations bynot only recognizing the effect of the shadow side, but managing itwell. Egan addresses these subjects in a clear, comprehensive, andcommon-sense manner." --William D. Ford, president, Amoco OilCompanyGERARD EGAN is professor of organization studies and psychology at Loyola University of Chicago. He consults to a variety of organizations worldwide including The World Bank, British Airways, and Amoco Corporation and is the author of numerous books, including the best--selling The Skilled Helper (4th edition, 1990).
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