Items related to 25 Management Lessons From the Customer's Side...
Synopsis
Providing guidelines to keep customers happy, this text shows the key areas where companies must improve performance before they can improve their level of customer satisfaction. It covers what customers know about satisfying customers and what customers know about managing people and leadership.
"synopsis" may belong to another edition of this title.
About the Author
McGraw-Hill authors represent the leading experts in their fields and are dedicated to improving the lives, careers, and interests of readers worldwide
"About this title" may belong to another edition of this title.
- PublisherMcGraw-Hill Professional
- Publication date1996
- ISBN 10 0786310049
- ISBN 13 9780786310043
- BindingPaperback
- Number of pages200
Buy New
Learn more about this copy
£ 18.95
Shipping:
£ 3.75
Within U.S.A.
Top Search Results from the AbeBooks Marketplace
Stock Image
25 Management Lessons From the Customer's Side of the Counter
Seller: Redux Books, Grand Rapids, MI, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. Paperback. Pages are predominantly clean and unmarked with a few instances of highlighting. Covers show moderate edge wear, corners curling.; 100% Satisfaction Guaranteed! Ships same or next business day!. Seller Inventory # 142107280029
Quantity: 1 available
Stock Image
25 Management Lessons From the Customer's Side of the Counter
Seller: SecondSale, Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00064544895
Quantity: 1 available
Stock Image
25 Management Lessons from the Customer's Side of the Counter
Seller: medimops, Berlin, Germany
Seller rating 5 out of 5 stars
Condition: good. Befriedigend/Good: Durchschnittlich erhaltenes Buch bzw. Schutzumschlag mit Gebrauchsspuren, aber vollständigen Seiten. / Describes the average WORN book or dust jacket that has all the pages present. Seller Inventory # M00786310049-G
Quantity: 1 available
Stock Image
25 Management Lessons From the Customer's Side of the Counter
Seller: Lady Lisa's Bookshop, Chester, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Used: Acceptable. Close To The Customer is a sometimes shocking, often humorous look at encounters between customers and organizations. It gives 25 new ideas you can use to keep customers coming back for more. Providing guidelines to keep customers happy, this text shows the key areas where companies must improve performance before they can improve their level of customer satisfaction. It covers what customers know about satisfying customers and what customers know about managing people and leadership. Paperback - 1992 - good condition, 0-7863-1004-9 , small corner crease - - used books, secondhand books, out of print books, hard to find books, for sale, second-hand books, college books, student books, nonfiction, first edition, exlibrary books sold, signed copies, non-fiction books delivered world wide. Isbn 0786310049. Seller Inventory # 15301
Quantity: 1 available
Stock Image
25 Management Lessons From the Customer's Side of the Counter
Seller: Book Deals, Tucson, AZ, U.S.A.
Seller rating 5 out of 5 stars
Condition: Good. Good condition. This is the average used book, that has all pages or leaves present, but may include writing. Book may be ex-library with stamps and stickers. 0.55. Seller Inventory # 353-0786310049-gdd
Quantity: 1 available
Stock Image
25 Management Lessons From the Customer's Side of the Counter
Seller: GF Books, Inc., Hawthorne, CA, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Book is in Used-VeryGood condition. Pages and cover are clean and intact. Used items may not include supplementary materials such as CDs or access codes. May show signs of minor shelf wear and contain very limited notes and highlighting. 0.55. Seller Inventory # 0786310049-2-3
Quantity: 1 available
Stock Image
25 Management Lessons From the Customer's Side of the Counter
Seller: Book Deals, Tucson, AZ, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Very Good condition. Shows only minor signs of wear, and very minimal markings inside (if any). 0.55. Seller Inventory # 353-0786310049-vrg
Quantity: 1 available
Stock Image
25 Management Lessons From the Customer's Side of the Counter
Seller: Basement Seller 101, Cincinnati, OH, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: New. Seller Inventory # 191201082
Quantity: 1 available