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Synopsis
Providing guidelines to keep customers happy, this text shows the key areas where companies must improve performance before they can improve their level of customer satisfaction. It covers what customers know about satisfying customers and what customers know about managing people and leadership.
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25 Management Lessons From the Customer's Side of the Counter
Seller: Lady Lisa's Bookshop, Chester, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Used: Acceptable. Close To The Customer is a sometimes shocking, often humorous look at encounters between customers and organizations. It gives 25 new ideas you can use to keep customers coming back for more. Providing guidelines to keep customers happy, this text shows the key areas where companies must improve performance before they can improve their level of customer satisfaction. It covers what customers know about satisfying customers and what customers know about managing people and leadership. Paperback - 1992 - good condition, 0-7863-1004-9 , small corner crease - - used books, secondhand books, out of print books, hard to find books, for sale, second-hand books, college books, student books, nonfiction, first edition, exlibrary books sold, signed copies, non-fiction books delivered world wide. Isbn 0786310049. Seller Inventory # 15301
Quantity: 1 available
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25 Management Lessons From the Customer's Side of the Counter
Seller: Redux Books, Grand Rapids, MI, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. Paperback. Pages are predominantly clean and unmarked with a few instances of highlighting. Covers show moderate edge wear, corners curling.; 100% Satisfaction Guaranteed! Ships same or next business day! Seller Inventory # 142107280029
Quantity: 1 available
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25 Management Lessons From the Customer's Side of the Counter
Seller: SecondSale, Montgomery, IL, U.S.A.
Seller rating 5 out of 5 stars
Condition: Very Good. Item in very good condition! Textbooks may not include supplemental items i.e. CDs, access codes etc. Seller Inventory # 00064544895
Quantity: 1 available
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25 Management Lessons From the Customer's Side of the Counter
Seller: Basement Seller 101, Cincinnati, OH, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: New. Seller Inventory # 191201082
Quantity: 1 available