Synopsis
Providing guidelines to keep customers happy, this text shows the key areas where companies must improve performance before they can improve their level of customer satisfaction. It covers what customers know about satisfying customers and what customers know about managing people and leadership.
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25 Management Lessons From the Customer's Side of the Counter
Published by
McGraw-Hill (edition 1), 1996
ISBN 10: 0786310049
ISBN 13: 9780786310043
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Paperback
Seller: BooksRun, Philadelphia, PA, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: Good. 1. It's a preowned item in good condition and includes all the pages. It may have some general signs of wear and tear, such as markings, highlighting, slight damage to the cover, minimal wear to the binding, etc., but they will not affect the overall reading experience. Seller Inventory # 0786310049-11-1
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25 Management Lessons From the Customer's Side of the Counter
Seller: Basement Seller 101, Cincinnati, OH, U.S.A.
Seller rating 5 out of 5 stars
Paperback. Condition: New. Seller Inventory # 191201082
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25 Management Lessons From the Customer's Side of the Counter
Seller: Lady Lisa's Bookshop, Chester, United Kingdom
Seller rating 5 out of 5 stars
Paperback. Condition: Used: Acceptable. Close To The Customer is a sometimes shocking, often humorous look at encounters between customers and organizations. It gives 25 new ideas you can use to keep customers coming back for more. Providing guidelines to keep customers happy, this text shows the key areas where companies must improve performance before they can improve their level of customer satisfaction. It covers what customers know about satisfying customers and what customers know about managing people and leadership. Paperback - 1992 - good condition, 0-7863-1004-9 , small corner crease - - used books, secondhand books, out of print books, hard to find books, for sale, second-hand books, college books, student books, nonfiction, first edition, exlibrary books sold, signed copies, non-fiction books delivered world wide. Isbn 0786310049. Seller Inventory # 15301
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25 Management Lessons From the Customer's Side of the Counter
Seller: Hamelyn, Madrid, M, Spain
Seller rating 4 out of 5 stars
Condition: Aceptable. : Este libro ofrece 25 lecciones de gestión desde la perspectiva del cliente, proporcionando ideas para mantener a los clientes satisfechos y mejorar el rendimiento empresarial. James H. Donnell, Jr. presenta directrices probadas que la gerencia debe implementar para asegurar la satisfacción del cliente, abordando áreas clave donde las empresas deben mejorar su desempeño. El autor comparte experiencias reales y ofrece valiosas lecciones sobre cómo satisfacer a los clientes y gestionar al personal de manera efectiva. EAN: 9780786310043 Tipo: Libros Categoría: Negocios y Economía Título: 25 Management Lessons From the Customer's Side of the Counter Autor: James H. Donnell Editorial: McGraw-Hill Idioma: en Páginas: 214 Formato: tapa blanda. Seller Inventory # Happ-2025-12-11-2f2cd339