Synopsis
Customer-Centered Reengineering shows organizations how to reinvent themselves from the outside in, by realigning strategy, structure, systems, and people to put the customer at the center of their "universe".
"synopsis" may belong to another edition of this title.
About the Author
Edwin T. Crego, Jr. is managing director of the TQS Group in Chicago.
From the Back Cover
Customer-Centered Reengineering shows organizations how to reinvent themselves from the outside in, by realigning strategy, structure, systems, and people to put the customer at the center of their "universe".
"About this title" may belong to another edition of this title.
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Customer-Centered Reengineering: Remapping for Total Customer Value
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Customer-Centered Reengineering : Remapping for Total Customer Value
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McGraw-Hill School Education Group, 1994
ISBN 10: 0786302984
ISBN 13: 9780786302987
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Customer-Centered Reengineering : Remapping for Total Customer Value
Published by
McGraw-Hill School Education Group, 1994
ISBN 10: 0786302984
ISBN 13: 9780786302987
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Customer-Centered Reengineering: Remapping for Total Customer Value
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Irwin Professional Publishing 01/06/1994, 1994
ISBN 10: 0786302984
ISBN 13: 9780786302987
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Customer-Centered Reengineering : Remapping for Total Customer Value
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Customer-Centered Reengineering: Remapping for Total Customer Value
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ISBN 13: 9780786302987
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Customer-Centered Reengineering: Remapping for Total Customer Value
Published by
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ISBN 10: 0786302984
ISBN 13: 9780786302987
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