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The technical level of the book is mixed. There are six parts, and the first three are accessible to any user who wants to get the most out of Windows 2000. These sections cover topics like running applications, organising and customising the Windows desktop, printing, using Windows accessories, and Internet features like e-mail and web browsing. The second half of the book is more technical, and leads you through the Windows 2000 architecture, networking, security, and administration. It is in this second part that the author's long experience with Windows shines through. It is a little disappointing to find scant coverage of some new features, like synchronised off-line folders for laptop users. On the other hand, there is a mass of information here and plenty of informed, common-sense advice. --Tim Anderson
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