Written by physicians skilled at coaching colleagues in physician-patient communication, this pocket guide presents practical strategies for handling difficult patient interviews. Chapters discuss a variety of common scenarios, such as giving bad news, the angry patient, noncompliance, somatisation, HMO issues, the patient who brings in internet literature, and communication via e-mail and telephone. Each chapter describes effective communication techniques for each phase of the interaction and identifies pitfalls to avoid. In addition there are boxed lists of key points, samples of real life physician/patient dialogue, and also illustrations showing body language and other nonverbal communications. Lecturers - Click here to order a FREE Review Copy of this title !
"synopsis" may belong to another edition of this title.
Written by physicians skilled at coaching colleagues in physician-patient communication, this pocket guide presents practical strategies for handling difficult patient interviews. Chapters discuss a variety of common scenarios, such as giving bad news, the angry patient, noncompliance, somatisation, HMO issues, the patient who brings in internet literature, and communication via e-mail and telephone. Each chapter describes effective communication techniques for each phase of the interaction and identifies pitfalls to avoid. In addition there are boxed lists of key points, samples of real life physician/patient dialogue, and also illustrations showing body language and other nonverbal communications. Lecturers - Click here to order a FREE Review Copy of this title !
"About this title" may belong to another edition of this title.
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Hardback. Condition: Very Good. Presents practical strategies for handling difficult patient interviews. The book discusses a variety of common scenarios, such as giving bad news, the angry patient, non-compliance, somatization, HMO issues, the patient who brings in Internet literature, and communication via e-mail and telephone. Seller Inventory # 00105941877
Seller: World of Books (was SecondSale), Montgomery, IL, U.S.A.
Hardback. Condition: Good. Presents practical strategies for handling difficult patient interviews. The book discusses a variety of common scenarios, such as giving bad news, the angry patient, non-compliance, somatization, HMO issues, the patient who brings in Internet literature, and communication via e-mail and telephone. Seller Inventory # CIN0781720443G
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Good. Former library copy. Pages intact with minimal writing/highlighting. The binding may be loose and creased. Dust jackets/supplements are not included. Includes library markings. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # GRP12796133
Seller: Better World Books, Mishawaka, IN, U.S.A.
Condition: Very Good. Pages intact with possible writing/highlighting. Binding strong with minor wear. Dust jackets/supplements may not be included. Stock photo provided. Product includes identifying sticker. Better World Books: Buy Books. Do Good. Seller Inventory # 68809553-6
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0781720443I3N00
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0781720443I4N00
Seller: ThriftBooks-Atlanta, AUSTELL, GA, U.S.A.
Paperback. Condition: Good. No Jacket. Pages can have notes/highlighting. Spine may show signs of wear. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0781720443I3N00
Seller: ThriftBooks-Dallas, Dallas, TX, U.S.A.
Paperback. Condition: Very Good. No Jacket. May have limited writing in cover pages. Pages are unmarked. ~ ThriftBooks: Read More, Spend Less. Seller Inventory # G0781720443I4N00
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Hardback. Condition: Good. Presents practical strategies for handling difficult patient interviews. The book discusses a variety of common scenarios, such as giving bad news, the angry patient, non-compliance, somatization, HMO issues, the patient who brings in Internet literature, and communication via e-mail and telephone. Seller Inventory # CIN0781720443G
Seller: World of Books Inc, Montgomery, IL, U.S.A.
Hardback. Condition: Very Good. Presents practical strategies for handling difficult patient interviews. The book discusses a variety of common scenarios, such as giving bad news, the angry patient, non-compliance, somatization, HMO issues, the patient who brings in Internet literature, and communication via e-mail and telephone. Seller Inventory # CIN0781720443VG