Field Guide to the Difficult Patient Interview - Softcover

Platt, Frederic W.; Gordon, Geoffrey H.

 
9780781720441: Field Guide to the Difficult Patient Interview
Softcover
ISBN 10: 0781720443 ISBN 13: 9780781720441
Publisher: Lippincott Williams and Wilkins, 1999

Synopsis

Written by physicians skilled at coaching colleagues in physician-patient communication, this pocket guide presents practical strategies for handling difficult patient interviews. Chapters discuss a variety of common scenarios, such as giving bad news, the angry patient, noncompliance, somatisation, HMO issues, the patient who brings in internet literature, and communication via e-mail and telephone. Each chapter describes effective communication techniques for each phase of the interaction and identifies pitfalls to avoid. In addition there are boxed lists of key points, samples of real life physician/patient dialogue, and also illustrations showing body language and other nonverbal communications. Lecturers - Click here to order a FREE Review Copy of this title !

"synopsis" may belong to another edition of this title.

Synopsis

Written by physicians skilled at coaching colleagues in physician-patient communication, this pocket guide presents practical strategies for handling difficult patient interviews. Chapters discuss a variety of common scenarios, such as giving bad news, the angry patient, noncompliance, somatisation, HMO issues, the patient who brings in internet literature, and communication via e-mail and telephone. Each chapter describes effective communication techniques for each phase of the interaction and identifies pitfalls to avoid. In addition there are boxed lists of key points, samples of real life physician/patient dialogue, and also illustrations showing body language and other nonverbal communications. Lecturers - Click here to order a FREE Review Copy of this title !

"About this title" may belong to another edition of this title.

Publisher
Lippincott Williams and Wilkins
Publication date
1999
Language
English
ISBN 10 
0781720443
ISBN 13 
9780781720441
Binding
Paperback
Number of pages
196

Other Popular Editions of the Same Title

9780781747745: Field Guide to the Difficult Patient Interview (Field Guide Series)

Featured Edition

ISBN 10:  0781747740 ISBN 13:  9780781747745
Publisher: Lippincott Williams and Wilkins, 2004
Softcover