A comprehensive manual of workplace etiquette provides valuable tips and advice on how to cope with a variety of potentially awkward situations at the office, from dealing with the fallout from a hasty, ill-conceived e-mail, to what to do when one forgets another's name, to discovering that one is now working with a former lover. 25,000 first printing.
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ANN MARIE SABATH is president of At Ease Inc., the corporate etiquette training firm she founded in 1987. Her clients include such prestigious firms as Marriott, Citigroup, Procter & Gamble, American Express, and many others, and she’s been profiled everywhere from Forbes to The Wall Street Journal to USA TODAY. She divides her time between New York and Cincinnati.
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