Training Design Guide for the Hospitality Industry - Softcover

Jaszay, Christine; Dunk, Paul

Softcover

ISBN 10: 0766845931 ISBN 13: 9780766845930

Publisher: Cengage Learning, 1980

Synopsis

This is an extremely practical "how to design training" guide that hospitality managers can apply to your own property's or facility's training needs. From determining what the training needs actually are to determining the style and content of the program, you will learn by modeling a training design consultant step-by-step what you need to do to provide effective training for your staff. Many examples of training for various positions are highlighted throughout and may be easily modified for any line position in the hospitality industry.

About this title

Synopsis

Intended for managers, this textbook outlines the process of designing a training program for any line position in the hospitality industry, and provides sample needs assessments, training methods, job analyses, lessons plans, and evaluation instruments for a fictitious full-service hotel. Annotatio

Edition details

• Publisher: Cengage Learning
• Publication date: 1980
• Language: English
• ISBN 10: 0766845931
• ISBN 13: 9780766845930
• Binding: Paperback
• Number of pages: 160