Items related to A Guide to Computer User Support
Synopsis
This guide provides an overview of the knowledge, skills, and abilities necessary for employment in the user support industry. Developed with the input of industry advisors, the text emphasizes problem-solving and communications skills in addition to technical knowledge. Using creative hands-on exercises and case projects, students apply their knowledge and develop their ideas and skills, both individually and in teams, to help prepare them for the team-oriented work environment of the 1990s.
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- PublisherCengage Learning
- Publication date1980
- ISBN 10 0760070016
- ISBN 13 9780760070017
- BindingMisc. Supplies
- LanguageEnglish
- Number of pages320
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Guide to Computer User Support
Published by
Course Technology, Boston, MA, 1998
ISBN 10: 0760070016
ISBN 13: 9780760070017
Used
Softcover
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